Collections Customer Advisor

Job not on LinkedIn

🕒 December 1, 2025

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Provides telephone and administrative support to the business in relation to call and document management. Performs a basic analysis of information for the correct telephone management, providing a solution to the client in line with the guidelines and values of the company.

🎯 Requirements

• - Be at the forefront of the business, operating via telephone/email to support customers • - Establish positive engagement with the customers, build relationships and demonstrate fair treatment • - Conduct affordability assessments in order to fully understand each customer's financial situation and, where appropriate, set up reasonable repayment plans • - Explain the benefits of reaching their "debt free day", providing clear timescales and information in line with their repayment plans • - Provide guidance to customers on the availability of free money advice • - Maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation • Knowledge and skills: • - Experience in customer service, contact center experience is desirable • - Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base • - Service oriented and problem solving mindset • - Patience and calmness in all situations • - Ability to work both independently and as a member of a team • - Desire and energy striving for excellence and quality within the business • - Native/ Proficient Flemish skills • - English Language Skills (B2 level or above)

🏖️ Benefits

• - 14 competitive salaries • - ·Bonus: 10%-15% on monthly gross salary • - Ticket restaurant every month: 80 € • - ·Private Medical and Accident Insurance • - Accomodation and relocation pacakage