Customer Advisor Specialist

🕒 June 24

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Manage incoming client contacts and escalations with compassion and proactivity • Own the Stakeholder Experience by liaising with diverse Helpdesks • Coordinate regular calls with the client, for refills and upgrades to product accessories • Process both client-generated and internally-generated service request tickets • Administrative support to certify client details

🎯 Requirements

• Bachelors Degree in any field • Minimum of a years experience in a Customer Support or client-facing role, preferably in a multi-national environment. • Required Language Thresholds: English (B2-C1: Independent User Level)

🏖️ Benefits

• Competitive Salary • Career Progression Opportunities • Initial employment contract with a duration of 12 months • Well rounded Health and Life Insurance Packages