Customer Service, German

🕒 December 1, 2025

🗣️🇩🇪 German Required

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Logo of Cross Border Talents

Cross Border Talents

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Handling incoming phone calls from customers, answering their questions and resolving their concerns regarding orders (returns, complaints, late shipments, damaged goods), customer accounts, invoices, etc. • If you've never done anything like this before, don't despair, we'll be happy to teach you everything.

🎯 Requirements

• Excellent communication in German is a prerequisite. • You have a pleasant demeanor, good communication skills and a customer-oriented approach. • You know how to use a computer, are eager to learn and can quickly find your way around a new environment. • You can get used to working in shifts between Monday and Sunday from 09:00 to 22:00, including public holidays and weekends (the weekly working fund is 38.75 hours). Part-timers are also accepted.

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