Dutch Customer Expert – Part- or Full-Time

Job not on LinkedIn

🕒 June 24

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Provide customer support via phone, email, and chat from a remote setup • Assist logistics companies and drivers (vehicles over 3.5 tons) with toll system queries • Support registration and onboarding processes • Guide customers in ordering and activating onboard units (devices) • Handle payment inquiries and debt communication cases • Ensure accurate data entry and documentation • Support revenue collection and service-related processes • Maintain service quality and compliance standards • Collaborate with internal teams to improve customer experience

🎯 Requirements

• Fluent English (minimum B2 level required) • Strong communication and customer service skills • Ability to work independently in a remote, fast-paced environment • Comfortable with rotational shift work (including weekends until 30/06/2026) • Good analytical and problem-solving skills • Experience in customer support is a plus but not mandatory • Fresh graduates are welcome to apply

🏖️ Benefits

• Meal allowance: €7/day (tax-exempt) • Holiday and Christmas allowances paid monthly • Health insurance from day one of contract • Performance-based bonus (project dependent) • Apartment benefit option