French Customer Service

🕒 January 30

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Engage with French-speaking customers via phone, email, and chat. • Resolve customer inquiries professionally and with empathy. • Provide accurate information, guidance, and troubleshooting assistance. • Collaborate with cross-functional teams to enhance the customer experience. • Maintain high-quality standards and meet performance goals.

🎯 Requirements

• Language skills: Native or C2 level of French + B1/B2 level of English. • Excellent communication and problem-solving abilities. • Customer-oriented mindset and strong attention to detail. • Comfortable with remote collaboration and digital tools. • Previous experience in customer service or hospitality is a plus but not required.

🏖️ Benefits

• Private health insurance coverage for peace of mind. • Meal allowance to support daily meals. • Relocation package for candidates moving from abroad (including flight and accommodation support). • Training & career growth with structured onboarding, learning paths, and promotion opportunities. • Dynamic & supportive remote culture with inclusive teams, virtual events, and a strong sense of community.