French Customer Service

🕒 January 30

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.

📋 Description

• Engage with French-speaking customers via phone, email, and chat. • Resolve customer inquiries with professionalism and empathy. • Provide accurate information, guidance, and troubleshooting assistance. • Collaborate with other departments to enhance the customer experience. • Maintain high-quality standards and meet performance goals.

🎯 Requirements

• Language skills: Native or C2 level French + B1/B2 level English. • Excellent communication and problem-solving abilities. • A customer-oriented mindset and strong attention to detail. • Comfort with remote collaboration and digital tools. • Previous experience in customer service or hospitality is a plus but not required.

🏖️ Benefits

• Private health insurance for your peace of mind. • Meal allowance to support daily meals. • Relocation package for candidates moving from abroad (including flight and accommodation support). • Training & career growth with structured onboarding, learning paths, and promotion opportunities. • Dynamic & supportive remote culture with inclusive teams, virtual events, and a strong sense of community.