Cross Border Talents
201 - 500 employees
Founded 2013
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.
Technical Customer Service Representative – French Speaking
🕒 February 3
🗣️🇫🇷 French Required
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Cross Border Talents
201 - 500 employees
Founded 2013
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Cross Border Talents is a specialist, remote-first recruitment consultancy that connects talent with employers worldwide. Operating in over 102 countries, CBT provides permanent hires and talent-leasing recruitment solutions focused on Engineering, ICT, and multilingual/customer-experience roles. The company runs a talent pool and recruitment platform to support global hiring and relocation, emphasizing technology-enabled processes, privacy, and remote work.
📋 Description
• Support French-speaking customers via phone, email, and chat • Handle technical and data-related inquiries, including basic SQL checks • Investigate issues, provide clear explanations, and ensure fast resolution • Collaborate with technical and internal teams to improve service quality • Document cases accurately and meet quality & performance KPIs
🎯 Requirements
• French: Fluent / Native (C1–C2) • English: B1–B2 level • Basic SQL knowledge (queries, data checks, troubleshooting mindset) • Strong problem-solving skills • Comfortable working remotely with digital tools • Previous experience in customer service or technical support is a plus, but not mandatory
🏖️ Benefits
• Private health insurance • Meal allowance • Paid training & structured onboarding • Career growth opportunities • Supportive, inclusive, and collaborative remote culture
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