Business Analyst / Project Manager

Job not on LinkedIn

🕒 6 days ago

🇨🇷 Costa Rica – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Logo of CTI Staffing

CTI Staffing

11 - 50 employees

Founded 1998

🎯 Recruiter

🤝 B2B

Recruitment • B2B

CTI Staffing is a staffing and recruiting firm that specializes in onshore and nearshore talent solutions across the US, Canada and LATAM. The company places candidates in contract and permanent roles, offers services for both candidates and hiring organizations, and emphasizes cultural fit and long-term partnerships. With 25+ years of experience and a LATAM headquarters for nearshore engagement, CTI focuses on building teams quickly and supporting clients with tailored recruiting and staffing processes.

📋 Description

• Gather and document business and functional requirements through stakeholder interviews, workshops, and process walkthroughs • Map current and future-state processes for order-to-cash and warehouse operations • Write user stories, functional specifications, process flows, and test scenarios • Plan, track, and report on scope, timelines, risks, issues, and dependencies • Facilitate meetings, status updates, and steering discussions with clients and project teams • Support UAT planning, execution coordination, and defect triage • Support change management and end-user readiness activities • Coordinate with ERP functional consultants, developers, and client IT teams • Deliver requirements and process maps for business stakeholder sign-off • Track projects with clear visibility into scope, risks, and dates • Coordinate UAT and triage defects on schedule

🎯 Requirements

• Proven experience as a Business Analyst or Project Manager on enterprise projects • Strong requirements gathering, documentation, and stakeholder management skills • Working knowledge of supply chain operations, including order management, inventory, and warehousing • Experience with SAP order-to-cash (OTC) and/or warehouse management (WM), or equivalent ERP order-to-cash and warehouse experience • Strong written and verbal English • Comfortable working a US Eastern or Central Time overlap schedule • Proficiency with Microsoft Office and Excel • Proficiency with project tracking tools such as Jira, Azure DevOps, or MS Project • Based in Latin America (Costa Rica preferred, not required) • SAP certification (SD, MM, EWM, or similar), PMP, CBAP, or CSM preferred • Experience with SAP S/4HANA implementations preferred • Nearshore or remote delivery experience with US clients preferred • Prior change management or training coordination experience preferred

🏖️ Benefits

• Remote work arrangement • Contract position • US Eastern or Central Time overlap schedule • Opportunity to work on enterprise supply chain projects with a well-established US-based organization

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