System Implementation Specialist

Job not on LinkedIn

🔥 1 minute ago

🇪🇬 Egypt – Remote

💵 $50 - $60 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

👻 Ghost score 8%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CUC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

📡 Telecommunications

🔧 Hardware

🤝 B2B

Telecommunications • Hardware • B2B

CUC is a New Cairo–based provider of IP telephony and unified communications products and solutions for small and medium businesses. CUC offers VoIP PBX systems, IP phones, VoIP gateways (FXO/FXS/E1/PRI), SIP speakers and intercoms, conferencing (audio/video) solutions, call-center headsets, and passive/active networking products, plus a cloud remote-connect service for remote access. The company appears to act as a reseller/distributor and systems supplier for business communication and networking needs.

📋 Description

• Maintain implementation work plans, task owners, milestones, dependencies, and readiness checklists for assigned systems and locations • Coordinate vendor meetings and internal work sessions; document decisions, follow up on commitments, and escalate delays or unresolved issues • Provide regular status updates identifying completed work, upcoming activities, risks, and decisions needed from leadership • Gather requirements from clinical, administrative, and billing teams; document current workflows and proposed changes for approval • Support approved system configuration, including provider and location records, scheduling templates, forms, user roles, and documentation workflows • Develop standard operating procedures and workflow guides connecting system use with clinic and office-based laboratory operations • Develop and execute test scenarios covering registration, scheduling, clinical documentation, results, charge capture, and reporting • Coordinate data conversion and interface testing with IT and vendors; validate sample records and track discrepancies through resolution • Maintain issue logs, retest corrections, and document test results and outstanding items before launch • Coordinate role-specific training and prepare user guides, quick reference materials, and training completion records • Support readiness assessments and cutover planning, including user access, support contacts, downtime procedures, and open issue review • Provide go-live support, troubleshoot workflow and user issues within assigned access, and route technical issues to IT or vendors • Track post-launch issues and adoption needs; coordinate transition to routine operational and technical support • Document reporting requirements and approved metric definitions; validate report and dashboard outputs against source records • Identify workflow gaps affecting documentation, charge capture, billing handoffs, or data quality and coordinate approved corrections • Maintain project documentation, configuration records, and lessons learned for future implementations

🎯 Requirements

• Associate or bachelor’s degree in healthcare administration, health information technology, information systems, business, or a related field, or equivalent relevant experience • At least two years of experience supporting healthcare system implementations, application support, clinical informatics, or healthcare operations involving system changes • Experience documenting workflows, coordinating project tasks, testing system functionality, and supporting or training end users • Working knowledge of clinical and administrative workflows, including scheduling, documentation, and charge capture; ability to identify and escalate workflow risks • Strong organization, written communication, troubleshooting, and follow-through; ability to manage concurrent priorities and work effectively with vendors and staff • Preferred: Experience with electronic medical records, practice management systems, imaging systems, revenue cycle applications, or reporting tools in specialty practices or office-based laboratories • Preferred: Clinical background, healthcare informatics training, or a project management certification • RN licensure and graduate degrees are not proposed as minimum requirements for this implementation role

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