CXG
51 - 200 employees
Founded 2006
👗 Fashion
🛒 Retail
Consulting • Fashion • Retail
CXG is a global Customer Experience Consulting and Services firm, specializing in serving premium and luxury brands. They offer comprehensive solutions to transform customer experiences through four main practices: Customer Insights, CX Measurement, Academy, and Consulting and Transformation. CXG provides strategy and journey design to maximize customer value and engage clients through omnichannel experiences. With a focus on market trends, customer behavior, and effective training, they have worked with over 230 premium and luxury brands worldwide in sectors like fashion, cosmetics, and hospitality.
Freelance Operations and Community Associate – Korean Speaker
🕒 January 16
🗣️🇰🇷 Korean Required
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CXG
51 - 200 employees
Founded 2006
👗 Fashion
🛒 Retail
Consulting • Fashion • Retail
CXG is a global Customer Experience Consulting and Services firm, specializing in serving premium and luxury brands. They offer comprehensive solutions to transform customer experiences through four main practices: Customer Insights, CX Measurement, Academy, and Consulting and Transformation. CXG provides strategy and journey design to maximize customer value and engage clients through omnichannel experiences. With a focus on market trends, customer behavior, and effective training, they have worked with over 230 premium and luxury brands worldwide in sectors like fashion, cosmetics, and hospitality.
📋 Description
• Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific projects (by emails/phone calls) • Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline • Coordinate and report project status to the Operations Manager or the Operations Team Lead
🎯 Requirements
• strong interest and experience in project coordination and community management • Excellent communication skills • Microsoft Office skills required • Excellent abilities in organizing and coordinating project activities • Positive and outgoing personality • Being resourceful, proactive, and having a problem-solving mindset • Ability to work independently, demonstrating self-motivation in managing tasks and projects • Time management and planning/scheduling • Interpersonal skills- strong Customer-service orientation • Knowledge of the luxury industry is a plus • Fluency in Korean required, good command in English is appreciated
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