SAP EWM Support Consultant – Manufacturing & Logistics

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D-ploy GmbH

501 - 1000 employees

Founded 2003

IT

D-ploy GmbH is a company that specializes in IT services and engineering solutions. Established in 2003, it operates with over 550 associates in 32 countries, managing over 850 active customer initiatives. The company offers a range of services including infrastructure services, application management, service desk, network services, collaboration services, IT administration, and software as a service. D-ploy GmbH emphasizes trusted partnerships, quality commitment, and cost efficiency in its operations. The company also provides consulting, laboratory, managed print, and event services, along with resource staffing and recruiting. D-ploy GmbH is ISO certified in various management standards and is dedicated to providing IT solutions tailored to business needs.

📋 Description

• Provide BAU support for SAP EWM and Manufacturing-related logistics processes across LDC live sites, primarily focused on Austria and Schaftenau operations. • Manage incoming tickets, defects, and change requests through designated service management tools. • Collaborate with GPOs and business stakeholders to validate requirements and define further actions. • Analyze and propose solutions jointly with local business teams, LDC Core, Adopt, TD, GPO, and AMS teams. • Support and implement approved change requests within SAP EWM and related logistics/manufacturing systems. • Participate in CAB meetings to present and obtain approvals for proposed system changes. • Work closely with LDC design, adoption, and BAU teams to ensure stable operational support and continuous improvement. • Support logistics operations related to own warehouse/warehouse management processes and connected manufacturing activities. • Ensure effective collaboration between SAP and connected satellite systems, including MES and local warehouse systems. • Contribute to smooth service transition and ongoing delivery support within the current SAP landscape.

🎯 Requirements

• Strong experience with SAP EWM and Manufacturing-related logistics processes. • Solid understanding of warehouse systems (WHS) and operational processes within Austria-based sites, particularly Schaftenau. • Proven knowledge of Drug Substance (DS) and Drug Product (DP) business processes within pharmaceutical/manufacturing environments. • Deep expertise in SAP and connected satellite systems, especially MES and local warehouse systems. • Prior involvement in current SAP transformation or implementation projects, with strong understanding of related business processes and system landscape. • Experience supporting BAU activities, including ticket handling, defect management, and change request implementation. • Ability to collaborate effectively with business stakeholders, technical teams, AMS, and governance bodies such as CAB. • Strong analytical and problem-solving skills with a hands-on support mindset. • Excellent communication and stakeholder management skills in complex global environments. • Ability to work in a remote setup with occasional on-site presence in Austria. • Candidates must declare criminal record extract not older than three months

🏖️ Benefits

• Broad range of activities, tasks, and projects • Flexible working conditions • Minimum 5 weeks of vacation • Paid sick days • Meal vouchers • Vouchers (B-day voucher, wedding, and new born surprise) • Contributions to wellness programs (multisport card) • Fishing for Friends program – our referral program • Refreshments in the D-ploy office • Further development and professional advancement • Friendly and international working environment • Company-sponsored events • Competitive salary and various benefits

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