Product Analyst – Agile, Utilities

Job not on LinkedIn

🔥 1 minute ago

🌐 Mexico, Colombia, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇨🇷 Costa Rica – Remote 🇦🇷 Argentina – Remote 🇨🇱 Chile – Remote 🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Product Analyst

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DaCodes.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

DaCodes is a technology company specializing in delivering custom software solutions and digital transformation services across various industries. The company offers a range of services including AI-powered products, quality engineering, UX/UI design, and full-stack development. DaCodes is dedicated to helping businesses innovate and transform through cutting-edge technology solutions and expert talent augmentation. With over 900 projects completed and a global team of over 220 experts, DaCodes serves industries such as automotive, e-commerce, healthcare, and more, adapting to the unique challenges each sector presents.

📋 Description

• Gather, analyze, and document business and technical requirements with stakeholders, Product Managers, and technical teams. • Translate requirements into user stories with business context, acceptance criteria, business rules, dependencies, and edge cases. • Facilitate workshops, interviews, and meetings to uncover needs, resolve ambiguities, and clarify objectives. • Maintain and refine the product backlog with Product Owners. • Ensure requirements and user stories are testable, traceable, and aligned with business goals. • Support sprint planning, backlog refinement, and product demonstrations. • Analyze processes and systems to identify gaps, customer pain points, and improvement opportunities. • Help prioritize features based on business value, customer impact, and technical feasibility. • Work with development and QA teams to clarify requirements and support validation against acceptance criteria. • Maintain documentation of workflows, requirements, and business rules. • Contribute to software and digital transformation projects for utility services, CIS, billing processes, and customer self-service portals.

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, or a related field. • 4–6 years of experience as a Product Analyst in a product or technology-driven environment. • Proven experience gathering requirements and writing user stories and acceptance criteria within an Agile/Scrum framework. • Strong understanding of the software development lifecycle (SDLC) and Agile methodologies. • Familiarity with the utility industry, CIS billing systems, or regulated markets. • Proficiency with Jira, Confluence, Trello, or Azure DevOps. • Ability to translate complex business needs into actionable requirements for development and QA teams. • Strong communication, facilitation, documentation, and analytical skills. • Ability to collaborate across functions and manage multiple priorities. • Advanced English, spoken and written. • Based in LATAM. • Preferred: at least 2 years of experience in the utility industry, customer self-service portals, or CIS billing systems. • Preferred: experience with SAP IS-U, Oracle CC&B, Oracle C2M, or VXcis. • Preferred: understanding of meter-to-cash lifecycle, billing determinants and rate structures, adjustments and rebills, payments, autopay, and payment posting. • Preferred: experience supporting customer self-service portal features including bill viewing and payment, usage and interval data visualization, service start/stop/transfer, notifications, alerts, and paperless billing. • Preferred: experience with customer journey mapping and pain-point analysis. • Preferred: familiarity with integrations through APIs or middleware. • Preferred: experience with process modeling, workflow diagrams, or wireframes. • Personal attributes: analytical, detail-oriented, collaborative, proactive, communicative, adaptable, customer-centric, and trustworthy.

🏖️ Benefits

• Integration into global brands and disruptive startups. • Remote work/Home office. • If a hybrid or on-site arrangement is required, you will be informed from the first session. • Schedule aligned with your assigned team/project. • Monday-to-Friday work. • Day off on your birthday. • Major medical expenses insurance (applies to Mexico). • Life insurance (applies to Mexico). • Multicultural work teams. • Access to courses and certifications. • Meetups with special guests from the IT field. • Virtual team-building events and interest groups. • English classes. • Opportunities within our different business lines. • Proudly certified as a Great Place to Work.