Senior Application Support Specialist – Mass Spectrometry

Job not on LinkedIn

🔥 44 minutes ago

🇨🇭 Switzerland – Remote

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Provide pre-sales support to Sales through customer visits, product/application demonstrations, seminars, lectures, workshops, and sample analysis • Provide post-sales support, in-house and onsite training, customer visits, and telephone support • Increase customer satisfaction through timely and professional support • Gather, analyze, and deliver field information to local and European Sales and Marketing regarding competitive activity, market conditions, and product opportunities • Liaise with local, European, and global networks to solve customer problems quickly and efficiently • Provide internal feedback on technical problems and input into new product features • Travel across the EMEA region to drive customer engagement • Provide onsite support, training, troubleshooting, and technical expertise

🎯 Requirements

• Degree/PhD in chemistry, life sciences or equivalent experience • Proven track record in analytical chemistry • Experience with chromatographic and mass spectrometry method development and troubleshooting • Experience ideally focused on Pharma and Clinical/Forensic workflows • Experience with Nominal and Accurate Mass Spectrometry • Awareness of HPLC-MS technologies and applications • SCIEX instrumentation experience is beneficial • Fluent in German • Good verbal and written English language skills • Fluent French language skills are an advantage • Excellent communication and presentation skills • Good organizational skills and ability to prioritize • Ability to travel • Valid driver’s license with an acceptable driving record

🏖️ Benefits

• Access to cutting-edge technology • Participation in the Sciex Application Network • Opportunity to attend technical conferences • Opportunity to influence life-changing research and outcomes • Danaher Business System continuous improvement culture • Culture of belonging and inclusion