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Developer Advocate – Service Management

🕒 September 14

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Developer Relations (DevRel)

Where this job comes from

Posted on Datadog's careers page, not through a job board

First seen by Remote Rocketship September 14

Still open on Datadog's site. Checked 7 hours ago.

Logo of Datadog

Datadog

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Datadog is a comprehensive observability and security platform that provides integrated monitoring for infrastructure, applications, and cloud services. It enables organizations to gain end-to-end visibility into their technology stacks, optimize performance, and manage security threats in real time. Datadog's solutions include application performance monitoring, logs management, and operational analytics, making it essential for teams looking to improve their digital experience and streamline software delivery processes.

📋 Description

• Act as a subject matter expert for service management, including incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation • Create content through demos, public speaking, blogging, documentation, webinars, open source, research reports, or other mediums • Build Datadog’s reputation as a leader in DevOps, Monitoring, Observability, and Security • Partner with product engineering teams to build compelling demos • Coach internal engineering teams on effective communication and presentation • Interface with open source communities to drive key messaging and develop new Datadog integrations • Contribute product feedback through bug reports, enhancement suggestions, documentation, or code

🎯 Requirements

• Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer, with hands-on experience as an on-call/incident responder and running production systems in complex IT environments • Strong understanding of core service-management practices, including incident response, on-call, post-incident reviews, and SLOs • Experience using tools such as Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar • Approximately 2+ years of experience in storytelling and creating compelling content • Publicly available writing samples, blog posts, demos, or technical presentation recordings • Comfortable with at least one scripting or programming language, such as Node.js, Python, Go, or bash • Familiarity with APIs, IaaS cloud services, and containers • Self-driven exploration and education on new technologies and languages • Bonus: hands-on ITSM platform experience, such as ServiceNow or Jira Service Management • Bonus: active membership in SRE, DevOps, or incident-response communities

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