Director, Strategic Accounts

🕒 April 28

🏢 null – Onsite

💵 A$480 - A$560 / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Decagon

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B

Decagon is an enterprise-grade generative AI platform specialized in customer support. Trusted by world-class companies, it focuses on delivering advanced AI agents and conversational AI solutions to enhance customer interactions and support processes.

📋 Description

• Develop a strategy to break into and close key strategic logos for Decagon • Develop deep, trusted relationships with key stakeholders at all levels of the customer organization • Understand customers' businesses, challenges, and strategic priorities to uncover expansion opportunities • Collaborate with founders, deployment strategists, engineering, and other internal teams to deliver tailored solutions • Forecast and accurately report on pipeline and revenue • Develop and execute account plans for strategic deals • Provide feedback and insights to product and leadership teams to influence the company roadmap • Maintain expert-level knowledge of company products, services, and industry trends • Travel moderately

🎯 Requirements

• 7+ years of experience in strategic or enterprise sales • Proven track record of growing revenue and expanding business with large, complex accounts • Excellent communication, presentation, and negotiation skills • Strong business acumen and ability to speak the language of the C-suite • Consultative selling approach with a focus on value-based solutions • Ability to manage multiple stakeholders and cross-functional initiatives • Bachelor's degree or equivalent work experience • Bonus points for previous experience selling AI or customer support/experience software • Ability to work in Australia / legal authorization to work in the country where the role is located

🏖️ Benefits

• Medical, Dental, and Vision benefits for you and your family • Life Insurance and Disability Benefits • Retirement Plan (e.g., 401K, pension) • Parental Leave • Fertility and family building benefits through Carrot • Monthly stipend to support your wellness, lifestyle, and work-life balance • Daily lunches and snacks in the office • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) • Equity • Commission