Head of Implementation

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DEUNA

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

☁️ SaaS

🛍️ eCommerce

💰 $30M Series A on 2022-07

Fintech • SaaS • eCommerce

DEUNA is a company that provides a unified payments platform designed to simplify global payments and boost next-generation commerce. It offers a single integration to manage hundreds of payment solutions, facilitating geographical expansion and enhancing transaction efficiency. DEUNA's platform provides features like no-code payment orchestration, centralized payment reconciliation, and advanced insights for strategic decision-making. The company focuses on delivering seamless checkout experiences, improving transaction approval rates, and increasing online sales for its clients.

📋 Description

• Oversee all aspects of client integrations for our payment platform, ensuring smooth, efficient, and timely onboarding and implementation for new and existing clients. • Lead a team of integration specialists, collaborating with sales, product, engineering, and customer success teams to ensure seamless payment integration with our clients’ systems. • Develop and execute the client integration strategy, ensuring a smooth and scalable process for onboarding and integrating new clients. • Ensure timely and high-quality delivery of integration projects while maintaining strong communication with clients throughout the process. • Work closely with product, engineering, and technical teams to ensure alignment between client requirements and platform capabilities. • Establish and enforce best practices for API usage, data handling, and payment processing integration. • Foster long-term relationships with key clients by ensuring they have a seamless integration experience.

🎯 Requirements

• 8+ years of experience in client-facing roles involving payment integrations, API integrations, or technical consulting, with at least 3 years in a leadership position. • Strong background in payment processing systems, APIs, and technical integrations in fintech or SaaS environments. • Proven experience leading cross-functional teams and managing complex, high-stakes integration projects. • Experience working directly with clients, particularly in a consultative or solution-based role, ensuring successful delivery and implementation. • Deep understanding of payment gateways, APIs, and integration best practices. • Experience with various payment methods, including credit/debit cards, ACH, mobile wallets, and international payment systems. • Professional fluency in both English and Spanish required. • Strong technical knowledge in areas such as API design, web services, and cloud technologies. • Ability to manage multiple integration projects simultaneously, ensuring deadlines are met and quality is maintained. • Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues during integration and post-launch. • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. • Proven leadership and team management experience, including mentoring, performance management, and developing talent. • Bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred).

🏖️ Benefits

• Vacations and additional PTO 🏝️ • Remote work from anywhere 💻 • Economic support for health insurance, internet and cell phone line📱🌐 • We all own DEUNA, we offer stock options 💸 • Learning and development platform 📚 • Multidisciplinary, diverse and dynamic team 🧡 • Growth and career path 🚀