Intermediate IT Specialist

🔥 12 minutes ago

🌐 Brazil, Argentina, +1 more countries – Remote

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⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 IT Support

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Logo of Dev.Pro

Dev.Pro

501 - 1000 employees

Founded 2011

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

Dev. Pro is a software development partner that supports technology companies with custom outsourced software development services. With over 13 years of experience, a team of more than 900 experts, and operations in over 50 countries, Dev. Pro provides a comprehensive range of services including cloud development, DevOps, software testing and QA, system integration, and application security. The company caters to a wide array of industries such as digital commerce, fintech, hospitality, and healthcare by delivering tailored software development experiences. Dev. Pro emphasizes quality, innovation, and a transparent collaboration process to accelerate growth for ambitious startups and Fortune 500 enterprises alike, ensuring successful outcomes through a well-balanced and efficient team approach.

📋 Description

• Build, run, maintain, and troubleshoot services for the executive’s ongoing projects • Administer AWS resources and services, including EC2, S3, IAM, Systems Manager, and billing alerts • Administer Google Workspace, 1Password, and other SaaS platforms • Configure and troubleshoot network and remote-access tools, including VPNs, proxies, RDP, DNS, and email records • Administer and troubleshoot endpoint solutions such as ManageEngine and SentinelOne • Read and debug Python scripts, using Git to manage code changes and investigate issues • Manage technical tasks independently from investigation through resolution • Use AI assistants to investigate issues, write and troubleshoot scripts, and draft responses, verifying output before use • Guide Junior IT Specialists and help ensure tasks are completed correctly • Communicate directly with the executive and Security team, provide updates, explain technical trade-offs, and obtain approval before sensitive changes • Maintain accurate task records, including actions taken, results, and outstanding issues • Follow security procedures, protect credentials, use least-privilege access, back up before changes, and consult Security before changing security settings

🎯 Requirements

• 3+ years of hands-on experience in IT, systems administration, software development, DevOps, or a related technical role • Windows administration with PowerShell, including services, scheduled tasks, the registry, the firewall, Windows Update, and Defender • Hands-on Python experience for writing, debugging, and maintaining code • Practical experience with Linux • AWS administration experience, including EC2, IAM, S3, Systems Manager, Service Quotas, budgets, and billing alerts • Working knowledge of IAM roles, users, JSON policies, and least-privilege access • Experience troubleshooting connectivity and remote-access issues • Knowledge of DNS and email records (SPF, DKIM, and DMARC) • Google Workspace administration, including mail routing, groups, shared drives, and third-party app access • Experience administering password managers such as 1Password, including vaults, service accounts, and CLI tools • Experience with MDM and EDR tools such as ManageEngine and SentinelOne • Experience using Git to manage code changes and investigate issues • Upper-Intermediate English level • Strong security practices, including least-privilege access, safe handling of credentials, and backing up before making changes • Ability to follow written procedures, document work accurately, and escalate issues when needed • Sound judgment in handling sensitive changes, seeking approval, and explaining trade-offs clearly • Clear, calm communication and patience when working with executive stakeholders

🏖️ Benefits

• Contractor engagement • Remote-first work arrangement • Opportunity to build and run services for a US-based executive • Hands-on technical work across Python, Linux, AWS, networking, and AI tools like Claude • Opportunity to guide Junior IT Specialists • Global team exposure across 55+ countries and five continents

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