Junior IT Specialist

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

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Logo of Dev.Pro

Dev.Pro

501 - 1000 employees

Founded 2011

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

Dev. Pro is a software development partner that supports technology companies with custom outsourced software development services. With over 13 years of experience, a team of more than 900 experts, and operations in over 50 countries, Dev. Pro provides a comprehensive range of services including cloud development, DevOps, software testing and QA, system integration, and application security. The company caters to a wide array of industries such as digital commerce, fintech, hospitality, and healthcare by delivering tailored software development experiences. Dev. Pro emphasizes quality, innovation, and a transparent collaboration process to accelerate growth for ambitious startups and Fortune 500 enterprises alike, ensuring successful outcomes through a well-balanced and efficient team approach.

📋 Description

• Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop • Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly • Document each task, including actions taken, results, and supporting evidence • Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying output before use • Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings • Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed • Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed

🎯 Requirements

• 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role • Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately • Ability to read and review basic Python or PowerShell scripts • Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues • Ability to follow written procedures, document work accurately, and clearly report issues or blockers • Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes • Attention to detail, focus on accuracy, and judgment to ask for help when needed • Ability to learn new tools and systems quickly, including the AWS console and macOS settings • Experience with AWS, Azure, or Google Cloud consoles • Basic networking knowledge, including IP addresses, DNS, and VPNs • Basic scripting skills in PowerShell, Python, or JavaScript • Experience with Jira or a similar ticketing tool • Familiarity with macOS, including System Settings, privacy permissions, and Terminal • Basic knowledge of Linux (Ubuntu) • Experience supporting executives or VIP users • Familiarity with backup tools such as MSP360 or CloudBerry

🏖️ Benefits

• Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies • Build practical AI skills by using Claude in day-to-day work • Remote-first work arrangement

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