Atlassian Consultant

🔥 8 hours ago

🌐 Tunisia, Portugal – Remote

🇹🇳 Tunisia – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Devoteam

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.

📋 Description

• Administer, configure, and optimize Jira and Jira Service Management platforms • Manage Atlassian user access, global permissions, permission schemes, and group administration using Atlassian Guard • Design, build, and customize Jira workflows with conditions, validators, and post functions • Configure screens, screen schemes, custom fields, field contexts, and request types • Design, debug, and maintain automation rules and integrate with external systems • Write advanced JQL queries for filters, custom dashboards, and performance reporting • Configure JSM assets, including customer forms, queues, request types, and SLA metrics • Troubleshoot board behavior, status mappings, ticket visibility, and reporting discrepancies • Collaborate directly with clients to understand technical requirements, optimize operational processes, and provide expert guidance • Maintain technical documentation for system configurations, process updates, and best practices • Spend approximately 75–80% of time on day-to-day administration, configuration, and optimization, and 20–25% on advanced troubleshooting and complex client requirements • Support clients in the Netherlands while working with international teams

🎯 Requirements

• 2–5 years of hands-on experience administering and configuring Atlassian products, specifically Jira Software and Jira Service Management (JSM) • Strong technical proficiency in Jira workflow creation, screen schemes, custom field contexts, and JQL query writing • Proven experience configuring JSM features such as SLAs, queues, forms, and service portal settings • Demonstrated ability to build and maintain Jira automation rules and troubleshoot complex system behaviors • Excellent problem-solving skills and a strong client-focused, advisory mindset • Fluent English communication skills (written and spoken) • Genuine passion and curiosity for learning and growing within the Atlassian ecosystem • Experience with ScriptRunner or other Atlassian scripting tools is a strong plus • Prior experience working in a consulting or managed services environment is preferred

🏖️ Benefits

• Permanent contract • Remote work available • Equal-opportunity workplace • Employment opportunities open to people with disabilities