Solutions Engineer

🕒 March 23

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DevRev

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

💰 Seed Round on 2022-09

B2B • SaaS

DevRev is a software company that focuses on the development and integration of client-server applications. Despite the technical error message provided, the company aims to streamline operations and enhance client development experiences.

📋 Description

• Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence. • Partner with account teams to understand use cases, uncover pain points, and design tailored solutions. • Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact. • Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs. • Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success. • Translate business challenges into DevRev-aligned architectures and scalable solutions. • Support customization, integrations, and configurations in collaboration with Product and Engineering. • Provide early-stage onboarding support and issue resolution when needed. • Equip partner SEs, resellers, and integrators to independently drive sales. • Deliver workshops, bootcamps, certifications, and co-create joint service offerings. • Train sales teams on product updates, technical capabilities, and competitive positioning. • Develop technical playbooks, demo assets, guides, and case studies. • Monitor competitor offerings and share insights to influence strategy. • Mentor peers and foster a culture of collaboration and learning.

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. • 5+ years of experience in Solutions / Sales Engineering, ideally within B2B SaaS. • Proven track record delivering demos, workshops, technical proposals, and proofs of value. • Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC). • Strong discovery and consultative selling mindset. • Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator. • Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks. • Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations. • Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL. • Proficiency in Python or JavaScript/TypeScript; exposure to DevOps tools (Jira, GitHub), CRM & CX platforms (Salesforce, Zendesk, ServiceNow), and low-code platforms. • Bonus: Experience with GenAI tools (e.g., Cursor, VS Code + Copilot), prompt design, and LLM-based workflows (chatbots, ticket deflection, AI assistants). • Willingness to travel up to 50% as needed.

🏖️ Benefits

• Background Verification (BGV) • Health insurance • Paid time off • Professional development opportunities