IT Manager, Commercial Applications – Salesforce Sales Cloud O2C

🔥 4 minutes ago

🇪🇸 Spain – Remote

💵 €60.6k - €78.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 0%

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Logo of Dexcom

Dexcom

10,000+ employees

Founded 1999

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.

📋 Description

• Manage commercial applications and associated integration teams • Provide technical leadership for Salesforce, Fluent Order Management, custom e-commerce, EDI, and Java-based microservices • Perform line management duties, including recruitment, goal setting, and performance management • Coordinate tasks for Technical Delivery teams and third-party development partners • Coordinate project deliverables with managers and leads of global shared teams • Support incident and request resolution SLAs with the Production Support Manager • Provision application development capability throughout project lifecycles • Provide defect management support for incidents, enhancements, and project test cycles • Support production releases • Ensure environments for all workstreams are effectively managed • Represent EMEA business and regional IT needs with global technical architecture teams • Ensure compliance with global IT policies, standards, and processes • Ensure technical documentation is current and effectively managed • Manage project, small change, and production support demand in line with business priorities

🎯 Requirements

• Strong understanding of Order to Cash (O2C) processing, including Salesforce integrations with downstream order management systems and e-commerce • Prior hands-on technical experience as a developer, integration engineer, or solutions architect • Minimum 5 years’ experience managing applications and/or integrations teams • Hands-on experience with Salesforce Sales Cloud in configuration, integrations, or development • Line management experience including recruitment, performance management, and talent development • Comprehensive knowledge of Waterfall, Agile, and Hybrid SDLC processes • Vendor management experience, including Statements of Work, budgeting, and invoicing • Exposure to Salesforce Sales Cloud and Oracle Fusion • Experience with IT application support processes (ITIL) • Excellent written/oral communication and relationship management skills • Ability to work flexibly in a demanding, fast-paced environment • Experience working in a global setting with multidisciplinary teams across multiple time zones • Bachelor’s degree in a technical discipline • Typically 8–12 years of industry experience • 2–5 years of previous management or lead experience • Willingness to travel up to 10%

🏖️ Benefits

• Remote home office • Flex/Hybrid workplace option may be available for employees within commuting distance of a Dexcom site • Opportunity to work for a global leader in continuous glucose monitoring and health technology • Up to 10% travel

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