Associate Field Service Technician

đŸ”„ 0 minutes ago

đŸ‡Ș🇹 Ecuador – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

🔧 Field Service Engineer

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 10%

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đŸ—ŁïžđŸ‡Ș🇾 Spanish Required

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

‱ Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. ‱ Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. ‱ Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure. ‱ Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. ‱ Utilizes diagnostic tools to troubleshoot hardware and software failures. ‱ Performs component-level hardware repairs. ‱ Cleans and adjusts mechanical components. ‱ Configures and installs applicable software. ‱ Performs routine preventive-maintenance checks and refills consumables. ‱ Installs, moves, adds, changes and removes hardware and software products. ‱ Instructs and trains customers on installed hardware and software usage and operation. ‱ Participates in KPI initiatives and assists with special projects.

🎯 Requirements

‱ Education or equivalent work experience required. ‱ Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. ‱ Good written and verbal communication skills. ‱ Driver's license and driving record that satisfies DN's fleet requirements.

đŸ–ïž Benefits

‱ Diebold Nixdorf es un empleador con igualdad de oportunidades y valoramos la diversidad en nuestra empresa. ‱ Participates in regular hardware and software trainings (on the job, classroom and web based).

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