Associate Field Service Technician

đŸ”„ 15 minutes ago

🇾🇬 Singapore – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

🔧 Field Service Engineer

đŸš«đŸ‘šâ€đŸŽ“ No degree required

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

‱ Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises ‱ Perform scheduled inspections, cleaning, and other services within an assigned territory ‱ Perform minor product repairs ‱ Inspect products for correct operation and resolve or escalate issues according to established procedures ‱ Schedule services and complete required paperwork ‱ Work with customers to ensure service satisfaction and understanding of product functionality ‱ Perform troubleshooting using diagnostic tools and detailed analysis of hardware and software failures ‱ Perform component-level hardware repairs ‱ Clean and adjust mechanical components ‱ Configure and install applicable software ‱ Perform preventive maintenance routine checks and refill consumables ‱ Install, move, add, change, and remove hardware and software products (IMAC/R) ‱ Train customers on usage and operation of installed hardware and software ‱ Participate in trainings and implementation of measures to achieve agreed KPIs ‱ Assist with special projects as assigned

🎯 Requirements

‱ Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services ‱ Good written and verbal communication skills

đŸ–ïž Benefits

‱ Equal opportunity employer ‱ Diversity and non-discrimination commitment ‱ Regular hardware and software training (on the job, classroom and web based)

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