
10,000+ employees
Founded 1859
đŒ Consulting
đŁ Marketing
đŠ Logistics
Consulting âą Marketing âą Logistics
Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.
đ„ 15 minutes ago
đžđŹ Singapore â Remote
â° Full Time
đą Junior
đĄ Mid-level
đ§ Field Service Engineer
đ«đšâđ No degree required
đ» Ghost score 10%
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10,000+ employees
Founded 1859
đŒ Consulting
đŁ Marketing
đŠ Logistics
Consulting âą Marketing âą Logistics
Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.
âą Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises âą Perform scheduled inspections, cleaning, and other services within an assigned territory âą Perform minor product repairs âą Inspect products for correct operation and resolve or escalate issues according to established procedures âą Schedule services and complete required paperwork âą Work with customers to ensure service satisfaction and understanding of product functionality âą Perform troubleshooting using diagnostic tools and detailed analysis of hardware and software failures âą Perform component-level hardware repairs âą Clean and adjust mechanical components âą Configure and install applicable software âą Perform preventive maintenance routine checks and refill consumables âą Install, move, add, change, and remove hardware and software products (IMAC/R) âą Train customers on usage and operation of installed hardware and software âą Participate in trainings and implementation of measures to achieve agreed KPIs âą Assist with special projects as assigned
âą Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services âą Good written and verbal communication skills
âą Equal opportunity employer âą Diversity and non-discrimination commitment âą Regular hardware and software training (on the job, classroom and web based)
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