German-Speaking Insurance Agent

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DigiChart

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2013

DigiChart is a company; the supplied text contained only generic LinkedIn website boilerplate and did not include any company-specific description, products, or industry details. No firm information about DigiChart’s business model, customers, or technology was available in the provided content. Additional information (website, product summary, or LinkedIn company profile content) is needed to produce a definitive company description and to select appropriate industries.

📋 Description

• Support customers through inbound and outbound communication channels • Maintain high service quality and accurate administrative records • Assist German-speaking customers via phone and email • Respond to insurance-related inquiries professionally and efficiently • Resolve customer issues and escalate complex cases when necessary • Deliver an excellent customer experience with a first-contact resolution mindset • Process new vehicle insurance applications • Manage policy changes, conversions and cancellations • Support contract administration and documentation workflows • Accurately handle incoming requests and correspondence • Update customer records, addresses and payment information • Process SEPA mandates and account-related changes • Prepare tailored insurance quotes • Cross-sell additional insurance products (liability, property, legal, etc.) • Support onboarding tasks such as self-service portal registrations • Schedule pension consultation appointments as required

🎯 Requirements

• Fluent German (minimum C1) • Good command of English for internal communication is an advantage • Strong communication skills and a customer-first attitude • Ability to explain complex topics in a clear and simple way • Problem-solving mindset with ownership mentality • High attention to detail and accuracy • Comfortable multitasking across multiple systems in a fast-paced environment • Confident PC user • Experience with CRM systems and MS Office • Typing speed of at least 25 WPM with 85%+ accuracy preferred

🏖️ Benefits

• Up to 10% monthly performance bonus based on targets • Relocation package available (if relocating) • Option 1: Flight ticket + hotel accommodation + agency fees covered • Option 2: €250 relocation allowance + agency fees covered