Multilingual Customer Service Representative

Job not on LinkedIn

🕒 July 29

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DigiChart

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2013

📣 Marketing

🤝 B2B

Marketing • B2B

DigiChart is a digital marketing agency specializing in SEO, SEA (search engine advertising), PPC, and marketing analytics. The agency focuses on data-driven customer acquisition and performance marketing—using organic search growth, paid advertising, conversion tracking, and advanced reporting to turn data into actionable insights that drive revenue and measurable business growth. Core specialties include web analytics, lead generation, Google Ads and Meta Ads management, and continuous optimization for long-term client success.

📋 Description

• Assist users with empathy and professionalism, ensuring high-quality support • Gain deep knowledge of platform guidelines, community standards, and internal policies • Make thoughtful and fair decisions to support a positive user experience • Maintain a warm and respectful tone in all written and verbal communication • Investigate account issues, review user reports, and moderate sensitive content • Share ideas to improve processes and enhance the customer experience • Identify behavioral trends and help refine internal procedures • Review flagged content with care, accuracy, and discretion • Contribute to ongoing improvements in operational efficiency and quality

🎯 Requirements

• Fluency in French, Italian, or Spanish (C1), and strong English (B2+) • Ability to assess complex situations and apply policy appropriately • High school diploma required; higher education or military experience is a plus • Previous customer service, moderation, or BPO experience is an advantage • Sensitivity to social norms and digital behavior across different regions • EU citizenship or valid Greek residency