Dijital Team
11 - 50 employees
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
Automation Engineer
🕒 May 8
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Dijital Team
11 - 50 employees
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
📋 Description
• Design, develop, and maintain automation workflows using scripting and RPA platforms • Build reusable automation modules to support IT operations and service delivery • Develop and maintain scripts using PowerShell, Python, Jinja, and Bash • Work with JSON and structured data to support scalable automation solutions • Develop automation solutions within RMM environments such as Datto RMM or similar platforms • Automate operational MSP tasks including user provisioning, ticketing workflows, device management, monitoring, and alert remediation • Support and optimise service desk and infrastructure operations through automation initiatives • Build and maintain integrations using REST APIs across systems and platforms • Work with API documentation including OpenAPI and Swagger specifications • Integrate automation solutions with Microsoft 365, Azure, and other MSP technologies • Use Git for version control and collaborative development practices • Maintain clear documentation for automation workflows, scripts, and integrations • Work closely with service desk, infrastructure, and engineering teams to identify automation opportunities and deliver scalable solutions • Identify repetitive manual tasks and implement automation to improve operational efficiency • Continuously optimise workflows for performance, scalability, and reliability • Apply security-first principles across all automation processes and integrations
🎯 Requirements
• Strong proficiency in PowerShell, Python, Jinja, and Bash scripting • Hands-on experience designing and maintaining automation workflows using RPA platforms such as Rewst or similar tools • Experience working within RMM environments such as Datto RMM or equivalent platforms • Solid understanding of REST APIs, system integrations, and JSON data handling • Experience working with Git for version control and collaboration • Knowledge of web and email technologies including HTML, CSS, and JavaScript • Previous experience within MSP, Helpdesk, Service Desk, or IT infrastructure environments • Strong understanding of MSP operations, workflows, and common operational challenges • Experience automating service desk processes, infrastructure management, and operational workflows • Familiarity with Microsoft 365, Azure, and MSP tools such as ConnectWise or Autotask is highly desirable • Strong documentation and communication skills • Ability to collaborate effectively with cross-functional technical teams • Proactive approach to identifying automation opportunities and process improvements • Ability to balance operational priorities while maintaining high-quality delivery standards • Analytical and solutions-focused mindset • Strong attention to detail and commitment to reliability • Continuous improvement mindset with a focus on scalability and efficiency • Security-conscious approach to automation and integrations
🏖️ Benefits
• 💰 Get paid in Australian Dollars • 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) • 🩺 Generous OPD coverage from doctor visits to all your medical needs • 🏡 Home office setup allowance to build your ideal workspace • 🌐 Internet allowance to keep you connected • 💪 Gym & wellness allowance to stay fit and balanced • 🎉 Work hard, play hard – regular team events & engagement activities • 🧠 Diji Assist – Mental health & counseling support when you need it • 📚 We invest in you – reimbursement for industry certifications • 🗣️ Open-door culture – your ideas and feedback always matter • 🌍 Flexible work – home or office, wherever you do your best work • 🏆 Rewards & recognition that actually recognize you • 🥳 Great christmas & financial year-end parties to unwind with your loved ones
Apply Now
