Dijital Team
11 - 50 employees
🤝 B2B
💼 Consulting
☁️ SaaS
B2B • Consulting • SaaS
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
Automation Engineer
🕒 July 27
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Dijital Team
11 - 50 employees
🤝 B2B
💼 Consulting
☁️ SaaS
B2B • Consulting • SaaS
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
📋 Description
• Design, develop, test, and maintain automated workflows and system integrations across internal business platforms • Build automation solutions that reduce manual effort, eliminate duplication, and improve operational efficiency • Configure and integrate PIA.ai with ConnectWise, Kaseya, PSA/RMM tools, and other business applications • Develop scripts, APIs, and integrations using PowerShell, Python, REST APIs, Microsoft Graph, JSON/XML, and webhooks • Integrate platforms including Microsoft 365, Entra ID, Autotask, NetSuite, HubSpot, EOS, and other third-party systems • Ensure integrations are secure, scalable, auditable, and aligned with business requirements • Develop reports and dashboards, including Power BI, to improve operational visibility and measure automation outcomes • Work closely with internal stakeholders to identify and prioritise automation opportunities • Drive continuous improvement by recommending enhancements to workflows and business processes • Maintain comprehensive technical documentation for automation solutions and integrations • Manage version control, logging, dependencies, and governance standards • Troubleshoot automation and integration issues while ensuring ongoing system reliability and performance • Partner with Business Analysts, Service teams, and internal stakeholders to translate business requirements into technical solutions • Communicate project progress, risks, and outcomes effectively • Support the adoption of automation best practices across the organisation
🎯 Requirements
• 4+ years of experience in Automation Engineering, Systems Engineering, IT Administration, or a similar technical role with a strong focus on process improvement • Experience working within a Managed Service Provider (MSP) or IT services environment • Strong understanding of PSA/RMM platforms and scalable service delivery • Ability to translate business processes into secure, scalable, and maintainable technical solutions • Advanced PowerShell scripting experience • Python development experience is highly regarded • Strong hands-on experience with REST and SOAP APIs • Experience working with webhooks, JSON/XML, HTTP methods, and structured payloads • Experience designing and maintaining API integrations across multiple business systems • Experience automating Microsoft 365 environments • Strong knowledge of Microsoft Entra ID, Intune, and Microsoft Graph • Experience with Microsoft Teams and Excel • Exposure to Power Automate and Power BI is advantageous • Experience with ConnectWise, Kaseya, Autotask, or similar PSA/RMM platforms • Exposure to NetSuite, HubSpot, EOS, and PIA.ai is desirable • Experience with documentation and version control tools such as Git or ITGlue • Agile delivery experience working alongside Business Analysts and service teams is advantageous • Strong analytical and problem-solving skills • Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders • Self-motivated and comfortable working independently • Collaborative mindset with a passion for continuous improvement • Strong documentation, governance, and organisational skills
🏖️ Benefits
• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance to build your ideal workspace • Internet allowance to keep you connected • Gym & wellness allowance to stay fit and balanced • Work hard, play hard – regular team events & engagement activities • Diji Assist – Mental health & counseling support when you need it • We invest in you – reimbursement for industry certifications • Open-door culture – your ideas and feedback always matter • Flexible work – home or office, wherever you do your best work • Rewards & recognition that actually recognize you • Great christmas & financial year-end parties to unwind with your loved ones
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