Systems Engineer

🔥 0 minutes ago

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dijital Team

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

💼 Consulting

☁️ SaaS

B2B • Consulting • SaaS

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Serve as a senior technical escalation point for complex incidents • Own high-impact and persistent technical incidents • Perform advanced troubleshooting and root-cause analysis across Microsoft 365, Microsoft security, identity, endpoints, cloud and on-premises infrastructure • Design, build, configure and deploy infrastructure and security solutions • Support server, virtualisation, networking, firewall, SD-WAN, remote-site and security uplift initiatives • Collaborate with senior engineers, project managers and technical leadership during project deployments • Provide technical guidance to Level 1 and Level 2 engineers • Review technical changes for security, operational risk and compliance • Apply cybersecurity frameworks such as the Australian Essential Eight • Create and maintain solution designs, configurations, handover materials and technical documentation • Maintain accurate ticket, project and service records across PSA and RMM platforms

🎯 Requirements

• Demonstrated Level 3 or senior systems engineering experience within an MSP or complex, multi-site IT environment • Advanced troubleshooting expertise across Microsoft 365, Windows, cloud and on-premises infrastructure • Strong knowledge of Microsoft cloud technologies, security, identity, endpoint and access management • Experience with servers, virtualisation, networking, firewalls and infrastructure deployments • Ability to own complex incidents, identify root causes and determine effective resolutions or escalation paths • Experience contributing to or delivering infrastructure and technology projects from configuration through deployment • Strong understanding of cybersecurity and compliance-focused environments • Familiarity with the Australian Essential Eight; exposure to ISO-aligned, DISP, SOCI or comparable environments highly regarded • MSP experience preferred; candidates from sophisticated internal IT environments may also be considered • Exposure to VMware, SD-WAN, Starlink, remote-community networks, IoT, cameras, alarms or building systems advantageous • Experience with PSA, RMM and knowledge-management platforms desirable • Microsoft 365, including Intune, Purview, Defender for Endpoint and Defender for Cloud • Microsoft Azure and Entra ID • SharePoint and Microsoft Teams • Google Workspace • EasyDMARC, ConnectSecure and ThreatLocker • Blackpoint Cyber SOC/MDR and Keeper Password Manager • Exclaimer, Phriendly Phishing, Inforcer and AdminDroid • Datadog • Datto Autotask PSA, Datto RMM and Datto SaaS Protection • Hyper-V and VMware • 3CX voice systems and Adobe products • Fortinet firewalls • Ubiquiti networking, wireless, routing, security and camera solutions • Ruckus Wi-Fi and D-Link networking technologies • Datto BCDR backup solutions • Ability to work autonomously while collaborating effectively with technical teams • Strong written and verbal communication skills • High standards of technical documentation and knowledge sharing

🏖️ Benefits

• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance to build your ideal workspace • Internet allowance to keep you connected • Gym & wellness allowance • Regular team events & engagement activities • Diji Assist – Mental health & counseling support • Reimbursement for industry certifications • Open-door culture • Flexible work – home or office • Rewards & recognition • Christmas & financial year-end parties