Call Center Manager – SDR Team

🔥 13 hours ago

🌐 Lebanon, Egypt – Remote

🇱🇧 Lebanon – Remote 🇪🇬 Egypt – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Division50

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

Division50 is a sales development firm that builds and embeds custom lead-generation engines inside businesses to drive efficient growth. They provide omnichannel outbound strategies—email, LinkedIn, calls, WhatsApp, SMS, and paid ads—and offer both full-service (done-for-you) and install-and-hand-off (built-for-you) solutions to handle outreach, qualification, and sales enablement. Based in Dubai, Division50 focuses on helping companies generate leads and close deals through tailored sales development processes and tools.

📋 Description

• Onboard new SDRs and help them become productive quickly • Train, coach, and develop SDRs through ongoing feedback and call reviews • Monitor calls, outreach activity, and performance daily • Track team results and send daily reports to management • Conduct second-round interviews and help select SDR candidates • Manage SDRs working on different services and campaigns, adapting coaching to each one • Review datasets and data tools to support accurate targeting, follow-up, and reporting • Suggest practical ideas to improve team productivity and results • Use calling software and internal tools to manage and monitor SDR activity

🎯 Requirements

• Experience managing or leading a team of SDRs, sales representatives, or call center agents • Experience managing representatives across multiple services, products, or campaigns • Strong understanding of call monitoring, performance tracking, and sales activity metrics • Experience with calling software, CRM systems, and sales tools • Strong working knowledge of Google Sheets and Google Docs • Confidence working with datasets and data tools • Strong coaching skills and the ability to explain sales processes clearly • Excellent spoken and written English and Arabic • Organized, analytical, proactive, and comfortable reporting team performance