SOC Engineer I

🔥 15 hours ago

🇲🇽 Mexico – Remote

💵 $25k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛡️ Security Operations

👻 Ghost score 0%

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DYOPATH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💼 Consulting

🔒 Cybersecurity

Consulting • Cybersecurity • Cloud

DYOPATH is a company dedicated to providing comprehensive IT solutions aimed at enhancing organizational performance and security. They offer a wide range of services including advanced security services, managed security, cloud services, IT outsourcing, and managed services. DYOPATH is focused on helping clients navigate the challenges of cyber threats, complex IT environments, and talent shortages. Their services are designed to be secure, always available, and aimed at improving communication, efficiency, and productivity within organizations. DYOPATH places a high priority on customer satisfaction and efficiency improvements, making them a trusted partner in IT success for large and small organizations alike.

📋 Description

• Monitor and respond to alerts across security, network, systems, and cloud platforms. • Follow Standard Operating Procedures (SOPs) to triage, resolve, or escalate issues. • Maintain accurate documentation of incidents, investigations, daily activities, and resolutions. • Collaborate with senior engineers and analysts to develop technical and investigative skills. • Participate in on-call rotations and shift coverage as required to support 24x7 operations. • Adhere to company policies, client requirements, and compliance standards. • Identify opportunities to improve processes and operational efficiency. • Monitor SIEM, EDR, and threat intelligence platforms for actionable security alerts. • Perform initial triage and event correlation using established runbooks and procedures. • Validate alerts to reduce false positives and improve operational effectiveness. • Escalate suspicious activity and potential security incidents. • Support vulnerability management initiatives by tracking remediation efforts. • Monitor server health, services, infrastructure performance, and system alerts. • Perform basic triage involving service interruptions, resource utilization, and storage concerns. • Assist with service restarts, log collection, and patch validation. • Monitor Azure, AWS, and Microsoft 365 environments for availability, performance, and critical alerts. • Review Azure Monitor and AWS CloudWatch to validate service health. • Identify and escalate issues affecting production cloud environments and business operations. • Assist with validating backup success, replication status, and recovery readiness. • Support cloud governance and compliance initiatives.

🎯 Requirements

• High school diploma or equivalent required. • Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred. • Internship experience or relevant coursework in networking, cybersecurity, or systems administration is a plus. • Preferred certifications (or willingness to obtain): CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Azure Fundamentals (AZ-900), Cisco Certified Support Technician (CCST). • 0-1 year of experience in a help desk, technical support, SOC, or IT operations environment. • Foundational understanding of cybersecurity concepts such as phishing, malware, vulnerabilities, and least privilege. • Basic knowledge of networking and systems concepts including IP addressing, DNS, firewalls, and Windows/Linux operating systems. • Strong attention to detail with the ability to follow structured processes and accurately document work performed. • Ability to manage multiple alerts, prioritize effectively, and escalate issues appropriately. • Excellent written and verbal communication skills. • Eagerness to learn, accept feedback, and continuously develop technical skills. • Basic familiarity with SIEM, EDR, ticketing systems, or security tools through coursework, labs, internships, or self-study is a plus. • Ability to support a 24/7/365 operational environment, including nights, weekends, and holidays when needed. • English proficiency (reading, writing and speaking) required.

🏖️ Benefits

• Savings / Monthly 13% cap • Pantry Vouchers 9% deposited every month • Christmas Bonus: 25 days of your daily income • Vacations - 12 days after the first year • Anniversary Bonus - 10 days of base salary • Vacation Premium – 40% first year • Major Medical Insurance covers you and your immediate family • Life Insurance • Quarterly Bonus • Marriage or Bereavement Time Off • Maternity/Paternity Time Off • Ergonomic Chair • 250 pesos monthly stipend for internet and electricity • Growth & Development opportunities • Supportive team environment • Full benefits overview at dyopath.com/careers

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