
10,000+ employees
Founded 2000
💼 Consulting
📦 Logistics
🏭 Manufacturing
💰 $6.5M Post-IPO Equity on 2010-03
Consulting • Logistics • Manufacturing
eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.
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10,000+ employees
Founded 2000
💼 Consulting
📦 Logistics
🏭 Manufacturing
💰 $6.5M Post-IPO Equity on 2010-03
Consulting • Logistics • Manufacturing
eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.
• Manage daily, weekly, and monthly billing cycles • Extract accurate data from ERP/CRM systems and generate and distribute invoices according to established terms and deadlines • Scrutinize sales orders, contracts, and supporting documentation before invoice creation • Verify invoices comply with local, state, and international tax regulations, sales tax exemptions, and contractual terms • Reconcile the Accounts Receivable sub-ledger to the General Ledger • Investigate and resolve discrepancies involving unapplied cash, misposted charges, or billing errors • Serve as the primary contact for complex billing disputes and inquiries from customers and internal teams • Research issues, issue credit memos or adjustments, and communicate resolutions • Identify opportunities to automate or streamline billing workflows and improve cash collection efficiency • Assist with period-end close procedures, including billing accruals, deferred revenue schedules, and invoicing summary reports • Act as a primary point of contact for Sales and Operations regarding billing inquiries • Support timely cash flow and maintain data integrity within financial systems
• Bachelor’s degree in Finance, Accounting, Economics, Business Analytics, Statistics, or related field • Minimum of 2-3 years of proven experience in an Accounts Receivable, Billing, or Sales Operations role, preferably in a high-volume environment • Strong hands-on experience with a major ERP system and/or dedicated billing software • Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and large data manipulation • Exceptional precision and attention to detail • Excellent written and verbal communication skills • Ability to explain complex billing matters to non-finance personnel and customers • Proven ability to professionally manage and resolve billing discrepancies and complex customer issues
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