Dutch-Speaking Customer Advisor

Job not on LinkedIn

🔥 10 minutes ago

🇵🇹 Portugal – Remote

💵 €1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Advisor

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eco Plus Solutions AB

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2022

📣 Marketing

💼 Consulting

🤝 B2B

Marketing • Consulting • B2B

Eco Plus Solutions AB is a sustainability-focused marketing agency that helps businesses create impactful marketing with a minimal environmental footprint. They provide sustainability consulting and marketing services and also list recruitment among their specialties, positioning themselves as a business-facing partner for companies seeking environmentally responsible campaigns, hires, and strategy. Their LinkedIn positioning is within business consulting and services.

📋 Description

• Manage incoming phone calls, emails, and live chat inquiries from Dutch account holders • Provide clear and secure solutions for customer queries • Guide users through digital wallet capabilities, transaction logs, account settings, and online platform tools • Log, update, and track customer communications, case records, and follow-ups in the CRM • Collaborate with regional helpdesks, risk management, and back-office technical departments • Resolve escalated financial cases promptly • Represent a premier financial technology brand with professionalism, trust, and accuracy

🎯 Requirements

• Fluent C1/C2 Dutch, written and verbal • Strong B2 professional proficiency in English • Current residence in Portugal with full working rights • Active NIF and NISS numbers • Quiet home workspace with fast, dependable internet connection • Previous background in customer care, financial operations, contact centers, or e-commerce preferred • Fintech experience is a strong plus • Active listening skills, natural empathy, and ability to multitask across software platforms • Strong attention to detail and sound emotional intelligence

🏖️ Benefits

• €80 gross/month attendance bonus • €7.63 net/day meal allowance on a dedicated meal card • 100% remote flexibility within mainland Portugal or the islands • Complete professional hardware setup shipped to the employee (PC, headset, and secure access devices) • Fully paid initial training program • Inclusive team environment • Clear career development paths • Wellness initiatives • Fixed Monday–Friday schedule, 08:00–17:00, with weekends off

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