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Sales Operation Specialist

Job not on LinkedIn

🔥 13 minutes ago

🇪🇨 Ecuador – Remote

⏰ Full Time

🟢 Junior

🤑 Sales

Where this job comes from

Posted on electroCore's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of electroCore

electroCore

1 - 10 employees

💼 Consulting

Consulting

electroCore is a company that focuses on providing technological solutions. It operates in the IT services and consulting space, aiming to deliver tailored technology solutions for various business needs.

📋 Description

• Maintain and validate CRM records, including account information, contacts, territory assignments, and sales activity. • Identify and investigate missing, inaccurate, inconsistent, or duplicate data and implement corrections. • Develop, maintain, and distribute recurring and ad hoc sales reports and dashboards. • Track revenue, activity, performance against goals, and customer trends; validate reporting accuracy and investigate discrepancies. • Provide routine CRM user support, troubleshooting, guidance, training, and issue resolution. • Document recurring issues and coordinate technical escalations and system enhancements with Sales Operations Management. • Assist with sales territory updates, account assignments, and sales team onboarding. • Compile and validate sales data for incentive compensation and coordinate discrepancies with Sales leadership and Finance. • Support sales forecasting and business reviews by analyzing sales performance data and preparing reports and presentation materials. • Collaborate with Sales, Marketing, Finance, and Customer Experience to resolve account, data, and reporting issues. • Support implementation of sales tools, system enhancements, and process improvements. • Develop user guides and standard operating procedures, identify efficiency improvements, and assist with testing and user adoption. • Handle customer and business information confidentially and follow data privacy and security procedures. • Complete additional sales operations projects and administrative support as assigned.

🎯 Requirements

• Associate or bachelor’s degree in business, marketing, analytics, or a related field, or equivalent relevant experience. • One to three years of experience in sales operations, sales support, CRM administration, reporting, or a related role. • Strong proficiency in Microsoft Excel, including pivot tables, lookup functions, data validation, and analysis of large datasets. • Ability to reconcile information from multiple sources, identify inconsistencies, and present findings clearly and accurately. • Experience with CRM systems and ability to learn new sales tools and reporting platforms. • Strong analytical skills, attention to detail, and commitment to data accuracy. • Ability to prioritize multiple requests, meet deadlines, and resolve routine issues independently. • Clear written and verbal communication skills and ability to collaborate across departments. • Preferred: Salesforce experience (2+ years). • Preferred: Experience in medical device, healthcare, or another regulated industry. • Preferred: Experience with sales dashboards, incentive compensation support, and territory or account management. • Preferred: Experience with direct-to-consumer business models, growing companies, or product launches.

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