Senior BPM Engineer – Systems Analyst

🔥 11 hours ago

🌐 Portugal, Cyprus, +3 more countries – Remote

🇵🇹 Portugal – Remote 🇨🇾 Cyprus – Remote 🇬🇪 Georgia – Remote 🇧🇬 Bulgaria – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Emerging Travel Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

Hospitality • Logistics • eCommerce

Emerging Travel Group is a leading provider of advanced online booking platforms tailored for individual travelers, travel agents, and corporate clients. They empower hoteliers to enhance visibility and attract a wider customer base through their comprehensive travel solutions, which include over 2. 9 million accommodations, flights, transfers, and car rentals across 190 source markets. With a focus on technology excellence, Emerging Travel Group serves a vast network of travel agencies and corporate clients, enabling seamless travel management and collaboration in the dynamic travel industry.

📋 Description

• Design and implement BPMN processes and DMN decision tables in Camunda 8 for customer support automation, including greenfield work and ongoing improvements. • Configure and maintain logic and prompts in no-code AI platforms, including voice-bot call flow schemes, LLM classifiers, and other AI-driven tools. • Support and debug active automation scenarios in Camunda Operate. • Deliver quick fixes and continual improvements in production environments. • Integrate processes with internal and external systems via REST API, JSON, and Kafka message brokers. • Collaborate cross-functionally with product, technical, and analytics teams. • Adopt and champion new technologies and AI integrations. • Promote a culture of automation across the organization.

🎯 Requirements

• 3+ years of hands-on experience with production BPM engines, including end-to-end design and deployment of executable BPMN/DMN processes. • Solid experience with Camunda 7/8 in production environments. • Expert knowledge of BPMN 2.0, DMN, and FEEL. • Proven experience in integrations via REST API, JSON, and message brokers (Kafka). • Understanding and interest in modern AI/LLM solutions (for business process integration). • Ability to independently gather and clarify technical requirements, working closely with both business stakeholders and technical teams. • Communication skills and willingness to collaborate and share expertise. • Nice-to-have: Automation experience in customer support or operational business teams. • Nice-to-have: Experience specifying API and integration requirements. • Nice-to-have: SQL skills for data validation and process behavior analysis. • Nice-to-have: Experience with prompt engineering and no-code/low-code AI platforms.

🏖️ Benefits

• Flexible schedules and opportunity to work remotely. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.