Senior Business Systems Analyst

🕒 July 11

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects • Mentor junior and mid-level analysts and provide technical guidance • Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals • Effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements • Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains • Collaborate with cross-functional teams to review story requirements and validate system functionality • Contribute to implementations, troubleshooting issues, conducting impact analysis, and recommending solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies.

🎯 Requirements

• Bachelor’s degree in a related field preferred • 5+ years of experience as a Business Systems Analyst or equivalent technology industry background • Proficient at identifying and solving business problems through innovative and practical solutions • Effective communication skills to convey technical information in a clear manner to all levels • Experienced in collecting, documenting, and managing system requirements from stakeholders • Deep understanding of highly complex multi-platform applications and systems • Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications • Proficient at managing tasks, timelines, and resources effectively to ensure successful project delivery • Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements • Financial industry experience preferred • Prior production support and troubleshooting preferred • Experience as a QA or Developer preferred • Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master preferred

🏖️ Benefits

• flexible work environment • fluid career paths • internal mobility recognition • supportive of purpose, well-being, and work-life balance