Patient Access Specialist

Job not on LinkedIn

🕒 June 1

🇵🇭 Philippines – Remote

💵 $6 - $8 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Patient Access Specialist

👻 Ghost score 30%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EMS

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📋 Description

• Serve as the first point of contact for prospective clients entering behavioral health and care management programs • Receive and log incoming referrals from internal and external sources • Conduct initial outreach to referred individuals or guardians to complete intake screening • Collect demographic, insurance, and consent forms before service start • Schedule intake assessments with appropriate clinicians or providers • Track and follow up on pending or incomplete intake files and documentation • Verify Medicaid or insurance eligibility • Confirm program-specific criteria for PRP, OMHC, HH, SUD, and ECM service lines • Coordinate with billing and credentialing staff to confirm coverage • Assist clients with benefits navigation or redetermination referrals • Support internal transfers between programs and update tracking systems and electronic health records • Notify program leads, supervisors, and administrative staff of transfers and discharges • Coordinate re-engagement efforts for clients lost to follow-up • Collect, upload, and verify intake documentation in the EHR, such as ICANotes • Maintain accurate referral, admission, discharge, and eligibility logs • Ensure HIPAA-compliant communication and recordkeeping • Assist with data entry and form submissions for audits, surveys, and regulatory reviews • Provide front desk coverage or phone reception support as needed • Assist with appointment reminder calls and patient follow-ups • Collaborate with clinical and administrative teams to resolve access barriers • Participate in quality improvement and performance tracking meetings

🎯 Requirements

• Active Registered Nurse (RN) license in good standing • Minimum 3 years of experience in admissions, intake, or access management in a behavioral health or healthcare setting • Experience with Medicaid/MCO systems (e.g., ePREP, CRISP) • Associate’s Degree in Nursing or Bachelor of Science in Nursing from an accredited program (required) • Working knowledge of COMAR, Medicaid, HIPAA, and behavioral health program eligibility criteria • Proficiency in electronic health record systems (e.g., ICANotes, Credible, or similar) • Strong leadership, time management, and communication skills • Ability to work the specified fixed/stable five-day schedule • Philippine-based position • Independent Contractor (Non-U.S., W-8BEN) classification

🏖️ Benefits

• No benefits package; position is listed as "Ineligible"

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