Bilingual Medical Receptionist

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đŸ”„ 0 minutes ago

đŸ—ŁïžđŸ‡Ș🇾 Spanish Required

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Logo of Entrepreneur Cooperative

Entrepreneur Cooperative

11 - 50 employees

Founded 2023

đŸ€ B2B

📚 Education

B2B ‱ Education ‱ Entrepreneurship

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

‱ Handle inbound and outbound phone calls, emails, and patient messages. ‱ Professionally assist patients, providers, and healthcare staff. ‱ Deliver exceptional customer service while maintaining patient confidentiality. ‱ Schedule, reschedule, and confirm patient appointments. ‱ Coordinate provider calendars and daily schedules. ‱ Assist patients with appointment-related questions and follow-up communications. ‱ Verify patient insurance eligibility and benefits. ‱ Maintain and update patient demographics within EMR/EHR systems. ‱ Keep patient records accurate and organized. ‱ Support daily administrative workflows for healthcare providers. ‱ Maintain reports, databases, and administrative documentation. ‱ Assist with special projects and additional administrative responsibilities. ‱ Collaborate with healthcare teams to ensure efficient office operations.

🎯 Requirements

‱ At least 1 year of experience supporting U.S. healthcare accounts through a medical practice, BPO, CPO, or freelance healthcare environment. ‱ Advanced bilingual proficiency in English and Spanish (written and verbal). ‱ Neutral or minimal English accent with excellent verbal communication skills. ‱ Experience using EMR/EHR systems. ‱ Experience with insurance eligibility verification. ‱ Strong proficiency with Microsoft Office and Google Workspace. ‱ Excellent organizational, multitasking, and time management skills. ‱ Ability to work independently in a remote environment. ‱ Comfortable interacting directly with patients in a fast-paced healthcare setting.

đŸ–ïž Benefits

‱ Fully remote opportunity ‱ Competitive hourly compensation ‱ Ongoing training and professional development ‱ Work with experienced healthcare teams across multiple specialties ‱ Long-term career growth opportunities within the healthcare industry

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