Bilingual Medical Receptionist

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Entrepreneur Cooperative

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

📚 Education

B2B • Education • Entrepreneurship

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

• Handle inbound and outbound phone calls, emails, and patient messages. • Professionally assist patients, providers, and healthcare staff. • Deliver exceptional customer service while maintaining patient confidentiality. • Schedule, reschedule, and confirm patient appointments. • Coordinate provider calendars and daily schedules. • Assist patients with appointment-related questions and follow-up communications. • Verify patient insurance eligibility and benefits. • Maintain and update patient demographics within EMR/EHR systems. • Keep patient records accurate and organized. • Support daily administrative workflows for healthcare providers. • Maintain reports, databases, and administrative documentation. • Assist with special projects and additional administrative responsibilities. • Collaborate with healthcare teams to ensure efficient office operations.

🎯 Requirements

• At least 1 year of experience supporting U.S. healthcare accounts through a medical practice, BPO, CPO, or freelance healthcare environment. • Advanced bilingual proficiency in English and Spanish (written and verbal). • Neutral or minimal English accent with excellent verbal communication skills. • Experience using EMR/EHR systems. • Experience with insurance eligibility verification. • Strong proficiency with Microsoft Office and Google Workspace. • Excellent organizational, multitasking, and time management skills. • Ability to work independently in a remote environment. • Comfortable interacting directly with patients in a fast-paced healthcare setting.

🏖️ Benefits

• Fully remote opportunity • Competitive hourly compensation • Join a fast-growing organization supporting healthcare providers across the United States • Receive ongoing training and professional development • Work with experienced healthcare teams across multiple specialties • Long-term career growth opportunities within the healthcare industry