Head of Engineering

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Escalate

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

API • Artificial Intelligence • SaaS

Escalate is specialized in innovative and impactful cloud solutions, high-complexity software engineering projects, and critical operations. The company excels in API management and governance, ensuring stability and efficiency in engineering departments. It also develops artificial intelligence solutions aimed at enhancing customer success metrics by transforming data into actionable insights and automating processes. Escalate provides talent hunting and outsourcing services to ensure that clients have the best professionals, focusing on dynamic sectors like retail, e-commerce, and customer-facing applications.

📋 Description

• Lead Engineering and SRE teams, setting a high standard for talent, execution and culture. • Develop a people-first leadership approach focused on growth, ownership and the long-term success of the team. • Act as a strategic bridge between engineering, product and executive leadership. • Ensure operational excellence, including reliability, observability, incident management and technical support. • Lead the adoption of modern engineering practices and the efficient use of AI tools across the development lifecycle. • Drive initiatives for scalability, stability and evolution of system architecture. • Support and develop technical leaders and internal talent.

🎯 Requirements

• Over 5 years in senior engineering leadership roles such as Group Manager, Director or Head of Engineering. • Proven track record building and scaling engineering teams in SaaS companies. • Strong hands-on engineering experience with proficiency in Python/backend systems, APIs and cloud architecture on AWS or GCP. • Experience with large-scale backend systems, distributed architectures, high-availability environments and production-grade services. • Experience leading SRE, DevOps or production engineering teams. • Excellent communication and collaboration skills across technical and executive stakeholders. • Leadership mindset focused on people development, mentoring and talent retention. • Advanced/Fluent English for written and verbal communication.