Community Manager

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ESN

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

🛍️ eCommerce

🧘 Wellness

eCommerce • Wellness

ESN is a German sports-nutrition and supplement brand operated by Fitmart GmbH & Co. KG that sells protein powders, vitamins, performance supplements, bars/snacks, and fitness apparel through an online shop. The site emphasizes muscle building, recovery, hydration and general fitness performance, offers promotions, subscription/newsletter marketing, and direct-to-consumer e-commerce features (localized shipping, payment options, and an outlet).

📋 Description

• You primarily manage our French-language social media accounts and additionally support community management across our other channels • You moderate comments, messages, and community feedback on Instagram, TikTok, Facebook, and YouTube • You work independently and reliably according to a mutually agreed-upon roster • You possess strong judgment, which you bring to content moderation and generating feedback • You are willing to work on weekends and public holidays as part of the shift schedule

🎯 Requirements

• You speak French at a native level and have very good to fluent written and spoken German skills. English skills are a plus • You are ideally based in Germany • You bring at least one year of professional experience in an empathetic, customer-oriented environment (e.g., customer service, social media marketing, or community management) • You share our passion for offering our customers the best products and the best service • You are curious and truly enjoy actively fostering our community • You stand out for your high degree of personal responsibility, reliability, and accuracy • You have basic knowledge of Microsoft Excel and also enjoy working flexibly from your smartphone

🏖️ Benefits

• Flexible working hours and remote work options • Attractive employee discounts • Subsidy for the E-gym Wellpass • Workation • Corporate benefits • 28 days vacation/year • and much more