Trust & Safety Product Manager

đŸ”„ 2 hours ago

đŸ‡«đŸ‡· France – Remote

đŸ’” $95k - $125k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✅ Product Manager

đŸ‘» Ghost score 21%

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Logo of EverAI

EverAI

51 - 200 employees

Founded 2023

đŸ€– Artificial Intelligence

🎼 Gaming

Artificial Intelligence ‱ Gaming ‱ Entertainment

EverAI is a pioneering company specializing in conversational AI that transforms the entertainment landscape. By creating AI experiences for roleplay, gaming, social interactions, and creative writing, EverAI enriches storytelling and gaming with engaging interactions. Their AI companions enhance roleplaying journeys, elevate gaming experiences with dynamic characters, and assist writers with creative suggestions, aiming to revolutionize how stories are told and games are played.

📋 Description

‱ Own the product and technical delivery of compliance and safety initiatives across EverAI platforms ‱ Translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work ‱ Drive safety initiatives from problem definition through implementation, testing, launch, and ongoing improvement ‱ Own product improvements to internally developed moderation systems, including the EverGuard proprietary LLM technology ‱ Partner with Engineering and AI/ML teams on detection capabilities, moderation rules and thresholds, and interventions across user inputs and AI-generated outputs ‱ Lead the lifecycle of third-party safety partnerships and integrations, from needs identification and provider evaluation through implementation, testing, rollout, and performance management ‱ Establish safety dashboards and recurring QA to identify emerging issues and ensure trust and safety measures work as intended ‱ Own red teaming and adversarial testing for moderation systems and product safeguards ‱ Track red-team findings through remediation, retesting, and closure ‱ Establish and run trust and safety reviews for new features and material changes to existing features, models, and integrations ‱ Engage early in product design to identify foreseeable misuse, affected users, and appropriate safeguards ‱ Coordinate product and engineering responses to significant safety issues with incident management, policy, and user support colleagues ‱ Work directly with the CTO and Legal & Safety Lead ‱ Help shape the safety product function as the company grows

🎯 Requirements

‱ Experience making data-driven product decisions using metrics, A/B tests, product experiments, data deep-dives, or lightweight user research ‱ Ability to assess risks associated with user-generated content, transactions, and interactions ‱ Ability to translate safety requirements into policies, trackers/dashboards, and strategic planning aligned with legal and ethical standards ‱ Understanding of content moderation and AI guardrails, including automation, machine learning, human review, and user reporting ‱ Experience working closely with trust and safety and compliance requirements for consumer-facing products ‱ Ability to work cross-functionally with engineering, legal, operations, and customer support teams ‱ Fully fluent and comfortable in English ‱ Comfortable working with and leveraging AI tools; willingness to experiment with new tools and techniques ‱ Ability to proactively test and autonomously handle discussions with third-party tools and integrations ‱ Comfortable with ambiguity and able to take ownership of outcomes ‱ Comfortable building products based on uncensored models and content ‱ Comfortable reviewing and discussing uncensored AI-generated content and NSFW material ‱ Previous legal/compliance education, AI professional experience or interest, and consumer-facing entertainment or gaming experience are bonus points

đŸ–ïž Benefits

‱ 4 weeks (20 working days) of PTO per year ‱ Yearly in-person meetup ‱ Monthly allowance of 100 USD for health insurance expenses ‱ Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, also available to up to three family members ‱ Co-working space budget up to twice per month (35 EUR / 40 USD per visit) ‱ Learning budget for courses, books, conferences, events, or certifications ‱ Company laptop ‱ Monitor budget up to 250 USD ‱ Keyboard/mouse/mic/headphones budget up to 150 USD ‱ Premium access to ChatGPT, Hugging Face, Claude Code, and other tools needed for the role ‱ Fully remote work arrangement ‱ Flexible B2B contract structure, with long-term commitment and impact focus

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