Platform Engineering Manager

🔥 0 minutes ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

👻 Ghost score 10%

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Logo of EverCommerce

EverCommerce

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Lead the Platform Development and Database Reliability Engineering teams • Develop engineers, support team growth and encourage ownership • Shape the technical roadmap with the Head of Platform Engineering and other Engineering Managers • Guide architecture and technical decisions for secure, reliable, scalable systems • Improve tools, processes and platforms used by Product and Engineering teams • Oversee database engineering reliability, performance and scalability • Improve monitoring, capacity planning, disaster recovery and platform performance • Support quarterly planning, clear goals and Kanban/Jira ways of working • Build relationships across Product, Engineering and the wider business • Encourage automation and responsible use of AI • Provide feedback and development conversations while creating a supportive team environment

🎯 Requirements

• Proven experience leading and developing software engineering, platform engineering or infrastructure teams within a SaaS or technology environment • Strong people leadership skills, including coaching and mentoring engineers • Technical background in software architecture, platform engineering, cloud infrastructure and database technologies • Experience contributing to technical strategy, architectural decisions and long-term platform engineering roadmaps • Understanding of DevOps, automation, observability, security and reliability • Experience with Agile delivery practices, particularly Kanban • Experience using Jira to manage priorities and delivery • Ability to balance technical improvement with business priorities • Experience working across multiple engineering teams and with technical and non-technical stakeholders • Proactive approach to identifying risks, improving systems and driving continuous improvement • Curiosity about emerging technologies, including responsible use of AI • Must be legally entitled to work in New Zealand

🏖️ Benefits

• Additional annual leave • Flexible work from home or the office • Professional development budget • Annual wellness allowance • Permanent employment

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