Medical Information Specialist, French & English Speaking

🔥 33 minutes ago

🌐 France, United Kingdom, +6 more countries – Remote

🇫🇷 France – Remote 🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote 🇵🇱 Poland – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote 🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 10%

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Translate English documents into the target language and vice versa • Deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and consumers/patients • Disseminate drug information verbally or in writing • Identify adverse events and product complaints during customer interactions • Intake information to generate initial adverse event and product complaint reports in compliance with SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess what information must be obtained and the appropriate depth of collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop written information for healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing • Handle on-call responsibilities as assigned • Maintain and improve Medical Communications Call Centre customer service • Contribute to process improvements affecting call centre metrics

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level is obligatory • Native-level fluency in French is essential • Strong translation skills • Experience in call center, medical information, pharmaceutical industry, or clinical settings, including medical writing, preferred • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Legally eligible to work in the UK or European Union • Able to work Europe hours between 8am–6pm CET Monday–Friday • Able to travel up to 10%

🏖️ Benefits

• Home office based / remote work options • European Hub Office option • Day off in lieu for work on Bank Holidays • Equal Opportunity Employer • Diversity, Equity & Inclusion commitment

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