Medical Information Specialist, French & English Speaking

🔥 0 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 10%

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Translate English documents into the target language and deliver translated responses by phone or in writing • Triage and respond to drug information inquiries from healthcare professionals and patients • Disseminate drug information verbally or in written correspondence • Identify adverse events and product complaints during customer interactions • Perform intake to generate initial adverse event and product complaint reports in compliance with SOPs • Fulfill local regulatory authority requirements for post-marketing adverse event reporting • Assess information requirements and determine the appropriate depth of information collection • Write adverse event and product complaint narratives and medical inquiry custom responses • Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants • Evaluate medical literature and develop information for written dissemination to healthcare professionals • Support market and competitive product research, system development, sales training, and field liaison projects • Perform medical writing and assigned on-call responsibilities • Maintain and improve Medical Communications Call Centre customer service and process metrics

🎯 Requirements

• Life Sciences or healthcare degree or equivalent • Strong clinical background • Excellent verbal and written communication skills • English C1 level obligatory • Native-level fluency in French essential • Strong translation skills • Ability to work European hours, 8am–6pm CET Monday–Friday • Legally eligible to work in the European Union • Computer proficiency in Microsoft Word, Excel, and other Windows applications • Experience with Medical Information Management Systems, Safety Databases, or equivalent • Ability to travel up to 10% • Preferred: Pharma D / M Pharma, MSc or other Life Sciences or healthcare degrees • Preferred experience in call center, medical information, pharmaceutical industry, clinical experiences, and medical writing

🏖️ Benefits

• Remote work from a home office or European Hub Office • Bank holiday work compensated with a day off in lieu • Equal Opportunity Employer and inclusive workplace • Employee development and talent investment