Lead Python Developer, Customer Success Engineer

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đŸ”„ 1 minute ago

đŸ‡§đŸ‡· Brazil – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

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Logo of EX Squared

EX Squared

501 - 1000 employees

Founded 2000

đŸ’Œ Consulting

đŸ€– Artificial Intelligence

đŸ€ B2B

Consulting ‱ Artificial Intelligence ‱ B2B

EX Squared is a digital product and experience consultancy that helps enterprises move AI and digital initiatives from ambition into production. Since 2001 the firm has delivered strategy, UX/UI and multi-channel digital experiences plus engineering and IT infrastructure work, and specializes in GenAI, machine learning, computer vision, and NLP. EX Squared is a certified Optimizely and Sitecore partner and focuses on building enterprise-scale digital products and advanced AI-driven solutions for large B2B clients.

📋 Description

‱ Own customer data migrations from initial investigation through successful completion ‱ Analyze, transform, validate, and migrate data from different customer systems and data sources ‱ Build and maintain Python/Django scripts and tools supporting migration workflows ‱ Work with relational and NoSQL databases, different data structures, and file formats ‱ Investigate customer-reported technical issues and identify root causes ‱ Drive technical issues through to resolution ‱ Handle customer-specific backend changes, integrations, and bug fixes ‱ Work with REST APIs and third-party systems during migrations and troubleshooting ‱ Communicate directly with customers to clarify technical requirements and coordinate solutions ‱ Lead backend engineers and collaborate closely with backend engineers and other cross-functional team members ‱ Improve migration processes and tooling to make recurring customer onboarding more reliable and scalable

🎯 Requirements

‱ 7+ years of professional backend development experience with Python and Django ‱ 3+ years of experience as a Technical Lead, providing technical guidance to development teams and working directly with stakeholders ‱ Strong hands-on experience with PostgreSQL, including complex queries, data structures, and database migrations ‱ Practical experience with data migrations, data transformation, and migration scripts ‱ Experience working with different data sources, data formats, and database models, including relational and NoSQL databases ‱ Strong understanding of REST APIs and experience with third-party integrations ‱ Strong debugging and troubleshooting skills, including the ability to investigate unfamiliar code, data, and system behavior ‱ Hands-on experience with Git, Docker, and Bash in day-to-day development ‱ Experience using AI-powered development tools, particularly Claude Code or similar coding agents ‱ Ability to communicate directly with customers, clarify technical problems, and explain solutions clearly ‱ Strong ownership, attention to detail, and persistence in bringing technical issues through to resolution ‱ Upper-Intermediate English (B2+) or higher, including confident spoken communication ‱ Must be aligned with U.S. EST business hours ‱ Occasional availability outside of standard working hours may be required ‱ Experience with customer data migrations between complex B2B or SaaS platforms ‱ Experience building or improving internal migration tooling and automation ‱ Experience working in a B2B SaaS product environment ‱ Experience with CI/CD pipelines and production deployment workflows ‱ Experience with Azure and cloud-based applications ‱ Experience troubleshooting customer-specific integrations and production data issues ‱ Experience with CRM platforms

đŸ–ïž Benefits

‱ Remote work arrangement ‱ Opportunity to work with international teams and clients ‱ Collaborative environment ‱ Autonomy ‱ Continuous learning ‱ Technical ownership ‱ Practical problem-solving

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