
501 - 1000 employees
Founded 2000
đŒ Consulting
đ€ Artificial Intelligence
đ€ B2B
Consulting âą Artificial Intelligence âą B2B
EX Squared is a digital product and experience consultancy that helps enterprises move AI and digital initiatives from ambition into production. Since 2001 the firm has delivered strategy, UX/UI and multi-channel digital experiences plus engineering and IT infrastructure work, and specializes in GenAI, machine learning, computer vision, and NLP. EX Squared is a certified Optimizely and Sitecore partner and focuses on building enterprise-scale digital products and advanced AI-driven solutions for large B2B clients.
đ„ 6 hours ago
đ§đ· Brazil â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ§âđ§ Technical Customer Success Manager
đ» Ghost score 10%
Improve your chances of getting an interview by checking your resume score before you apply.

501 - 1000 employees
Founded 2000
đŒ Consulting
đ€ Artificial Intelligence
đ€ B2B
Consulting âą Artificial Intelligence âą B2B
EX Squared is a digital product and experience consultancy that helps enterprises move AI and digital initiatives from ambition into production. Since 2001 the firm has delivered strategy, UX/UI and multi-channel digital experiences plus engineering and IT infrastructure work, and specializes in GenAI, machine learning, computer vision, and NLP. EX Squared is a certified Optimizely and Sitecore partner and focuses on building enterprise-scale digital products and advanced AI-driven solutions for large B2B clients.
âą Own customer data migrations from initial investigation through successful completion âą Analyze, transform, validate, and migrate data from customer systems and data sources âą Build and maintain Python/Django scripts and tools supporting migration workflows âą Work with relational and NoSQL databases, different data structures, and file formats âą Investigate customer-reported technical issues and identify root causes âą Drive technical issues through to resolution âą Handle customer-specific backend changes, integrations, and bug fixes âą Work with REST APIs and third-party systems during migrations and troubleshooting âą Communicate directly with customers to clarify technical requirements and coordinate solutions âą Collaborate with backend engineers and cross-functional team members âą Improve migration processes and tooling to make recurring customer onboarding more reliable and scalable
âą 4+ years of professional backend development experience with Python and Django âą Strong hands-on experience with PostgreSQL, including complex queries, data structures, and database migrations âą Practical experience with data migrations, data transformation, and migration scripts âą Experience with different data sources, data formats, and database models, including relational and NoSQL databases âą Strong understanding of REST APIs and experience with third-party integrations âą Strong debugging and troubleshooting skills, including investigating unfamiliar code, data, and system behavior âą Hands-on experience with Git, Docker, and Bash in day-to-day development âą Experience using AI-powered development tools, particularly Claude Code or similar coding agents âą Ability to communicate directly with customers, clarify technical problems, and explain solutions clearly âą Strong ownership, attention to detail, and persistence in bringing technical issues through to resolution âą Upper-Intermediate English (B2+) or higher, including confident spoken communication âą Must be aligned with U.S. EST business hours âą Occasional availability outside standard working hours may be required
âą Remote work âą Opportunity to work with international teams and clients âą Collaborative environment âą Autonomy âą Continuous learning âą Technical ownership âą Practical problem-solving
Apply Nowđ October 10
Customer Success Engineer II building agentic IVAs and Agent Guidance for Capacityâs AI support automation platform. Supporting enterprise customers across Brazil and LATAM with integrations, uptime, and Sev 1 response.
đ§đ· Brazil â Remote
đ” $65k - $75k / year
â° Full Time
đĄ Mid-level
đ Senior
đ§âđ§ Technical Customer Success Manager
đŁïžđ§đ·đ”đč Portuguese Required
đ August 11
Advanced Customer Success Engineer implementing Feedzaiâs trusted AI fraud-prevention platform for Brazilian customers. Integrating, troubleshooting, and optimizing enterprise deployments across their lifecycle.
đ July 22
Customer Success Engineer providing technical product expertise and guidance for GitLab implementation and adoption. Engage with customers across Latin America to help them maximize GitLab's value.
đ§đ· Brazil â Remote
đ” $105.6k - $158.4k / year
đ° Secondary Market on 2020-11
â° Full Time
đĄ Mid-level
đ Senior
đ§âđ§ Technical Customer Success Manager
đŁïžđȘđž Spanish Required
đŁïžđ§đ·đ”đč Portuguese Required