
201 - 500 employees
Founded 2018
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Exavalu is a business advisory and technology consulting firm that partners with enterprises to deliver high-impact digital transformation. Run by former CIOs, CXOs, and consulting principals, Exavalu offers strategic advisory, core systems transformation, systems integration, data & analytics, innovation and privacy/compliance solutions across regulated sectors. The firm focuses on Insurance, Banking & Financial Services, and Healthcare & Life Sciences, providing industry-tailored technology implementations and program leadership using partners like Guidewire, Salesforce, MuleSoft, PegaSystems and AWS.
🕒 6 days ago
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201 - 500 employees
Founded 2018
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Exavalu is a business advisory and technology consulting firm that partners with enterprises to deliver high-impact digital transformation. Run by former CIOs, CXOs, and consulting principals, Exavalu offers strategic advisory, core systems transformation, systems integration, data & analytics, innovation and privacy/compliance solutions across regulated sectors. The firm focuses on Insurance, Banking & Financial Services, and Healthcare & Life Sciences, providing industry-tailored technology implementations and program leadership using partners like Guidewire, Salesforce, MuleSoft, PegaSystems and AWS.
• Conduct comprehensive usability assessments of existing applications and digital platforms • Identify usability issues, friction points, navigation challenges, and user-experience gaps • Perform heuristic evaluations against established UX best practices • Assess user journeys and identify opportunities to simplify and improve interactions • Provide actionable UX and design recommendations • Recommend improvements to user flows, navigation, information architecture, interaction design, and usability • Collaborate with designers and development teams to translate findings into practical improvements • Develop structured usability improvement roadmaps • Prioritize recommendations by customer impact, business value, complexity, and feasibility • Define short-, medium-, and long-term UX improvement initiatives • Track the progress and impact of usability improvements • Test applications from an end-user and customer-experience perspective • Conduct usability testing to validate workflows and design improvements • Evaluate end-to-end customer journeys across digital touchpoints • Support initiatives to improve NPS and other customer-experience metrics • Analyze customer feedback and usability findings to drive continuous improvement • Collaborate with Product Managers, Business Analysts, UI/UX Designers, Developers, and QA teams • Conduct stakeholder workshops and present findings, recommendations, and roadmaps • Advocate for a user-centered and customer-focused approach throughout the product lifecycle
• 10 to 12 years of experience in UX, Usability Consulting, Customer Experience, or Digital Experience • Strong experience conducting usability analysis and heuristic evaluations • Hands-on experience with usability testing and application experience assessment • Strong understanding of user-centered design principles • Experience developing UX and usability improvement strategies and roadmaps • Strong experience in customer journey mapping and identifying user pain points • Ability to provide actionable design and usability recommendations • Experience working with enterprise or customer-facing applications • Strong stakeholder management, communication, and presentation skills • Ability to connect UX improvements with measurable customer and business outcomes • Experience working in Agile product development environments
• Flexible work arrangements, including part-time work, working outside normal 9-5 business hours, or working remotely • Welcome back program supporting people returning after a long break due to health or family reasons • Inclusive and diverse workplace culture • Career growth opportunities
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