Salesforce Experience Architect, AI, Agentforce

🕒 November 17, 2025

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

👻 Ghost score 69%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Expand and Reach Solutions

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

💼 Consulting

🤝 B2B

📣 Marketing

Consulting • B2B • Marketing

Expand and Reach Solutions (XnR) is a growth and go-to-market consulting firm that helps companies close the gap between ambition and execution. XnR offers market-entry and GTM planning, positioning and messaging, demand generation and ABM, content and campaign execution, fractional/embedded marketing leadership, and hands-on operational support—including finance, HR, and local compliance workstreams—to help clients enter new markets, build pipeline, and scale teams across North America and Latin America. The firm emphasizes senior guidance plus hands-on execution and embeds operators with client teams for as-long-as-needed engagements.

📋 Description

• Serve as a trusted advisor, providing industry best practices and architectural guidance • Lead detailed requirement-gathering sessions and act as the Salesforce platform expert • Apply an experience-design mindset to craft intuitive, user-friendly solutions • Define customer roadmaps that balance quick wins with long-term strategic value • Leverage Salesforce technologies such as Agentforce, Einstein Bots, Einstein for Service, Service Intelligence, and automation tools • Create design specifications, solution blueprints, and technical documentation • Translate business requirements into well-architected, scalable solutions • Coach and mentor junior consultants and technical team members • Stay updated on emerging Salesforce capabilities and GenAI advancements • Collaborate with cross-functional teams, map business processes, architect scalable solutions, and translate complex business needs into impactful AI-driven customer experiences

🎯 Requirements

• 3+ years in customer-facing consulting, enterprise architecture, or process mapping roles • 5+ years of CRM industry experience • Strong ability to drive requirement gathering workshops • Experience implementing or architecting Salesforce Service Cloud or Sales Cloud • Hands-on experience with at least one: Agentforce or another Generative AI platform; Einstein Service Intelligence or Next Best Action • Ability to design and optimize business processes across diverse systems • Ability to communicate solution value using storytelling and ROI mapping • Comfortable using flowcharting tools (e.g., Lucidchart) • Experience leading cross-functional teams and delivering exceptional end-user experiences • Strong willingness and ability to learn new technologies quickly • Experience defining robust testing frameworks for GenAI solutions • Familiarity with prompt engineering and LLM-based design

🏖️ Benefits

• 100% remote role within Colombia • Flexible schedule based on trust and deliverables (not strict 9–5) • Work with global AI, Salesforce, and automation experts • Opportunities to grow in AI, Agentforce, and next-generation cloud architectures • Collaborative environment with constant knowledge-sharing and team support • Competitive compensation

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