
51 - 200 employees
đŚ Logistics
đ¤ Artificial Intelligence
đ Transport
Logistics ⢠Artificial Intelligence ⢠Transport
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. The company is on a mission to build a powerful data infrastructure that drives unprecedented efficiency and profitability across the industry. Expedock focuses on automating the manual processing and inputting of data for freight forwarding and logistics, achieving 99. 99% accuracy. With a team of experts in artificial intelligence and logistics, Expedock aims to transform the future of supply chain and logistics.
đĽ 0 minutes ago
đľđ Philippines â Remote
â° Full Time
đĄ Mid-level
đ Senior
⨠Operator
đť Ghost score 13%
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51 - 200 employees
đŚ Logistics
đ¤ Artificial Intelligence
đ Transport
Logistics ⢠Artificial Intelligence ⢠Transport
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. The company is on a mission to build a powerful data infrastructure that drives unprecedented efficiency and profitability across the industry. Expedock focuses on automating the manual processing and inputting of data for freight forwarding and logistics, achieving 99. 99% accuracy. With a team of experts in artificial intelligence and logistics, Expedock aims to transform the future of supply chain and logistics.
⢠Process shipment tenders received through Electronic Data Interchange (EDI) and incorporate them into daily transportation plans ⢠Consolidate pallets from multiple suppliers to maximize truck capacity, targeting 28 pallets per truck while minimizing the number of trucks ⢠Assign loads based on carrier schedules, preferred pickup days, transit times, and delivery requirements ⢠Prioritize long-haul shipments to help meet required arrival dates ⢠Review appointment changes and exceptions ⢠Coordinate delivery appointment rescheduling and align appointments with required arrival dates (RADs) ⢠Communicate shipment risks, delays, and important updates to customer representatives via email ⢠Identify issues affecting delivery commitments and communicate proposed solutions alongside escalations ⢠Coordinate daily transportation plans with US-based client account representatives and capacity lead ⢠Resolve operational challenges
⢠3+ years of experience in logistics operations, such as freight forwarding, third-party logistics (3PL), freight brokerage, or trucking operations ⢠Excellent written English communication skills, preferably at a C1 level ⢠Ability to communicate clearly and professionally with US-based enterprise customers ⢠Experience managing high email volumes, prioritizing requests, tracking ongoing conversations, and ensuring timely follow-through ⢠Strong critical-thinking and problem-solving skills ⢠Ability to assess shipment risks, make operational decisions, and recommend solutions independently ⢠Experience with load planning, shipment scheduling, truck consolidation, or coordinating multiple transportation requirements ⢠Willingness to work a night shift aligned with US business hours ⢠Fiber internet, recommended speed of 100/50 Mbps ⢠Backup internet capable of at least 20 Mbps ⢠Quiet, conducive home workspace
⢠HMO and healthcare benefits ⢠Leave credits accrued after the third month of engagement ⢠Remote work from home ⢠Supportive collaborative team environment ⢠Structured onboarding ⢠Client-specific training ⢠Growth and mutual success environment
Apply Nowđ June 30
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