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Customer Management Assistant – Affirmative Action Position for Women

Job not on LinkedIn

🔥 16 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Assistant

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Experian's careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

Logo of Experian

Experian

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Provide support for Customer Management operational routines • Organize, validate, and process requests related to data management and data quality • Support analysts in executing processes, ensuring compliance with procedures, deadlines, and quality standards • Receive, record, classify, and route service requests • Review and validate documents and information • Perform operational support routines for customer service processes • Monitor service queues and track outstanding items • Support analysts in meeting deadlines and completing requests • Contribute to the organization, standardization, and continuous improvement of processes

🎯 Requirements

• High school diploma • College education in progress in Business Administration or a related field is preferred • Experience with administrative, operational, back-office, or customer support routines • Basic knowledge of Excel and ease of use with corporate systems and tools • Strong organizational skills, attention to detail, and the ability to follow procedures and meet deadlines • Good communication skills, proactivity, and ability to work effectively as part of a team • Affirmative action position for women

🏖️ Benefits

• Employer committed to equal opportunity and affirmative action • Women in Experian: development opportunities and a diversity of perspectives and skills • Remote work

Apply Now

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