DevOps/SRE Engineer

Job not on LinkedIn

🕒 July 23

🇹🇼 Taiwan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Faria Education Group's careers page, not through a job board

First seen by Remote Rocketship July 23

Logo of Faria Education Group

Faria Education Group

201 - 500 employees

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

Education • SaaS • Artificial Intelligence

Faria Education Group is the global leader in education solutions and online schools, focused on making education better through human-centred technology and services. The company provides a connected suite of SaaS products that support the end-to-end learner journey — including admissions, learning/lesson planning and assessment, curriculum management, school-to-home portals, school transport, and analytics — and operates online schools and personalized homeschooling for learners aged 4–18. Faria serves millions of learners across 155 countries and thousands of schools, and emphasizes AI-powered insights and data-informed decision-making to personalize learning and streamline school operations.

📋 Description

• Operate, monitor, and improve production infrastructure across AWS and Azure, including China regions • Automate deployments and infrastructure with Terraform, Ansible, and CI/CD pipelines • Proactively improve stability, performance, and security • Prevent incidents before they happen • Respond to incidents within SLA • Troubleshoot and drive root-cause fixes • Support developers with infrastructure-related questions and unblock their work • Participate in the on-call rotation • Work within a globally distributed team operating follow-the-sun across time zones • Provide on-call coverage during business hours and weekends, with rare urgent off-hours/night escalations for major incidents

🎯 Requirements

• 3+ years in DevOps / SRE, including hands-on AWS experience • Strong AWS knowledge: EC2, VPC, RDS, S3, ElastiCache, OpenSearch, EKS, ECS, Lambda, ELB (ALB/NLB), CloudFront, CloudWatch, CloudTrail, AWS Config, Secrets Manager, SES, Security Hub, Inspector • Azure knowledge: App Service, Container Apps, Front Door, CDN, Azure SQL Database, Storage Accounts, Virtual Network (VNet), Azure DevOps • Experience with Kubernetes, Docker, Helm, and ArgoCD • Experience with Terraform and Ansible • Experience with GitHub Actions and a solid Git workflow • Bash and Python scripting • Linux administration, networking, firewalls, and web servers (Nginx/Apache) • Monitoring and observability with Prometheus (Kubernetes), Grafana, ELK, and Loki • Incident management with PagerDuty • Solid understanding of SDLC and SLA-based incident response • Strong troubleshooting skills and a structured, methodical approach • English B2+ • AWS / Azure certifications are nice to have • Alibaba Cloud experience is nice to have • Experience with Ruby, Python, or C# web application frameworks is nice to have • Basic understanding of disaster recovery and database backups (PITR, restore procedures) is nice to have • Experience with compliance-driven environments (GDPR, ISO 27001, China data residency) is nice to have • Cost optimization / FinOps awareness is nice to have • Experience with AI applications is nice to have • Successful applicant may be required to complete an enhanced disclosure from the DBS and an Enhanced Check for Regulated Activity

🏖️ Benefits

• Competitive compensation and opportunities for career development • Continued education through an online learning platform • Unlimited book purchases • Diverse internal and external training programs • Friendly atmosphere • Group activities and corporate events • MacBook Pro or another laptop of your specification • Peripherals and displays included

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