Fraud Investigator II – Backoffice

🔥 49 minutes ago

🇲🇽 Mexico – Remote

💵 $25k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚨 AML and Financial Crime

Where this job comes from

Posted on Félix's careers page, not through a job board

First seen by Remote Rocketship 49 minutes ago

Logo of Félix

Félix

51 - 200 employees

Founded 2021

🤝 B2B

B2B

Félix is a front-end web UI/design-focused entity whose provided asset is a large collection of custom CSS. The code styles forms, inputs (including international telephone input), navigation, toggles (including a dual-currency sliding pill), skeleton loaders, responsive layout helpers, and small interactive components (spinners, tooltips, preloader behavior). This indicates Félix produces or maintains front-end component styles and patterns for websites or web applications — likely a design system, UI toolkit, or an agency/team that implements polished web interfaces.

📋 Description

• Work investigation queues and own complex fraud cases end-to-end, including offline fraud, suspected rings, and coordinated schemes • Close fraud cases with a documented MO and evidence trail • Analyze transaction and behavioral data to identify fraud patterns and propose mitigation actions • Produce concise investigation reports with findings, evidence, and recommended actions for the Investigations Lead • Collaborate with Operations and Strategy teams on cases requiring deeper investigation • Document investigation methodologies so findings are reproducible and learnings stay with the team • Support ad hoc projects, process optimizations, tool enhancements, and fraud prevention campaigns

🎯 Requirements

• Graduation from any Business Major • Fluent in English (oral & written) • Experience in Fraud Investigative Roles and Transaction Monitoring • Experience with G Suite products • Open to working on weekends • Good communication skills • Friendly and outgoing personality • Willingness to learn and adapt to various schedules • Able to adapt to a fast-paced environment • SQL and AI basics are a plus • Equivalent competencies in the listed requirements will also be considered

🏖️ Benefits

• IMSS • Infonavit • Year-end bonus (aguinaldo) • Performance Bonus • Food and Wifi Vouchers (Vales de Despensa y Teletrabajo) • Full access to Coursera • 5 extra days of PTO (Paid Time Off) • Wellness & Medical Program • Clear and empowering opportunities for professional advancement • Collaborative culture defined by transparency, agility, and customer-centricity • Work model: currently fully remote, with a future transition to a hybrid setup

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